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Open Positions at Kellyco Metal Detectors

Retail Sales Associate in Knoxville, TN

To apply, visit our Indeed job post.

Kellyco is seeking an experienced metal detectorist who is looking for an exciting career with the best metal detecting team in the country. In this position, you will perform a variety of duties, showroom sales and support from our Knoxville-based showroom, and other duties related to the operation of a national eCommerce retailer.


Duties Include:

  • Help guide customers to the right metal detector for their detecting needs.
  • Work with the Kellyco Customer Experience Team to provide the best sales experience and customer support in the industry.
  • Ensure Kellyco customers find and purchase the right metal detecting equipment to fuel their passion for metal detecting.
  • Assist customers with customer service support- related issues both over the phone and in person.
  • Run Kellyco‚Äôs Knoxville showroom and provide top-notch information, sales and support to showroom customers.
  • Answer inbound phone calls and help customers place orders.
  • Make outbound calls to return missed calls.
  • Answer chats and emails that customers send in.
  • Process mail returns; verify equipment is in working order and not defective.
  • Stay up-to-date on industry knowledge by studying new products and participating in training sessions.

Requirements:

  • At least 1 year of metal detecting experience
  • Proven customer support experience
  • Thorough knowledge and experience with computers
  • Ability to multitask, prioritize and manage time effectively
  • Excellent communication and presentation skills

Benefits:

  • Employee Discount
  • Paid Vacation
  • Job Type: Part-time

Pay: $12.00 - $13.00 per hour


Customer Experience Specialist in Orlando, FL

To apply, visit our Indeed job post.

Kellyco is seeking an experienced metal detectorist who is looking for an exciting career with the best metal detecting team in the country. In this position, you will perform a variety of duties, including phone sales and support, showroom sales and support from our Knoxville-based showroom, and other duties related to the operation of a national eCommerce retailer.


Duties Include:

  • Help guide customers to the right metal detector for their detecting needs.
  • Work with the Kellyco Customer Experience Team to provide the best sales experience and customer support in the industry.
  • Ensure Kellyco customers find and purchase the right metal detecting equipment to fuel their passion for metal detecting.
  • Assist customers with customer service support- related issues both over the phone and in person.
  • Assist with the Kellyco showroom and provide top-notch information, sales and support to showroom customers.
  • Answer inbound phone calls and help customers place orders.
  • Make outbound calls to return missed calls.
  • Answer chats and emails that customers send in.
  • Process mail returns; verify equipment is in working order and not defective.
  • Stay up-to-date on industry knowledge by studying new products and participating in training sessions.

Requirements:

  • At least 1 year of metal detecting experience
  • Proven customer support experience
  • Thorough knowledge and experience with computers
  • Ability to multitask, prioritize and manage time effectively
  • Excellent communication and presentation skills

Benefits:

  • Employee Discount
  • Paid Vacation
  • Job Type: Part-time

Pay: $12.00 - $13.00 per hour


Kellyco Fact Checker

Join the Kellyco FactCheck Team, a small group of detectorists that really know their stuff. You'll receive a weekly email with 5 products from all brands to review on our website. You can suggest changes, ask questions, or share interesting tidbits about 5 specific products every week. Your help will improve the Kellyco website and help future detectorists get the most up-to-date information about all our products.

To apply, please visit our signup page: FactCheck Team Sign Up

Each month, a contributing member of the FactCheck Team will be randomly selected to receive a Striker z60 Metal Detector shipped right to their door.


About Kellyco Metal Detectors

At Kellyco Metal Detectors, we are proud to offer the best selection of metal detectors and accessories to customers across the world -- and we've done it for more than 60 years. We serve metal detectorists and treasure hunters of every skill level. Every day since our founding in 1955, our mission is to provide, educate and serve the hobbyists and professionals. We offer the largest selection of modern metal detectors for use on land, beaches, mountains or use in the surf, dive.