GREAT CUSTOMER SERVICE
Kellyco saved a trip for me. I was shipped a new detector a couple of days ahead of a dive trip to look for a lost ring and then realized the detector was leaky(at no fault of Kellyco) the day before we were to set to go on the trip. I chatted with Carolyn from their Customer Experience Team, and she was able to overnight a new unit to me in Texas by 9:30 the next am, saving the scheduled rental equipment, etc for the trip. Thank you for taking such good care of me, Kellyco!
Parts for old Metal Detector
What I got was fast and friendly service. I needed old battery packs for a White's Gold Master. HAPPY HAPPY TRAPPER JACK
I ordered a new Equinox 800 over the phone with Kelly Womack, and the support I received was outstanding. I was racing the count down clock for placing orders and had only 33 minutes to place the order for shipment that day. Made the purchase in time and breathed a sigh of relief. In my golden years my eyesight isn't good enough to read all the instructions for buying on line, so I needed to make the transaction over the trusted telephone. Kelly was wonderful to work with and it made my day. FedEx delivered my package at the end of my walkway, visible to the street and they should have taken the box another 15 feet to my porch. I was super worried about porch pirates and the loss of the detector. I bought my ACE-250 and my AT Pro from Kellyco and its the only way to go. :)
Ordered a new Lesche digger. Good price, came on time and was well packaged. Thank you Kellyco. You did it again!
Shawn Stump "Stumpy"
Just recently got the Simplex + with the wireless headphones.. Must say we now own 2 of these and we love the machine.. It is very light, user friendly and for the money you can't beat this machine.. If this speaks anything - me and my wife went from the AT-Max to the Simplex and we enjoy it more.. I honestly think it out performs the Max. Very Light, no so chattery, internal battery lasts a long time and is much easier than packing around or looking for double A's. Can't wait for the accessories to come out on the market.. Make sure to put liquid screen protector on the Simplex + it only improves your care of the machine.
I ordered a quest lite wireless headset 12/11/19 They were in my hands next day by 2:30 pm. Unfortunately, some of the parts was missing. Called Kellyco around 5 that evening. Talked to Don. He looked my order up saw what happened and he went above and beyond to make it right with me. He told me he would call management and get back with me. In less than 30 mins, he called me back and and offered me a discounted deal on a much better wireless headset and went out of his way to help me in every way. Could not be happier with the service and with Don. He went out of his way to make sure I was completely taken care of. Would highly recommend buying from this company. A plus rating from me. Will definitely be buying from Kellyco detectors again! Thank you!
KellyCo made Metal Detecting easier!
Was a nervous wreck about placing and order but with Marty the Sales Person on the phone it was so smooth! Had never ordered any of these items and when I called Marty was the best about helping me find what I need at the price. He was kind enough to check his inventory and even call me back.. Calling a customer back these days is a big plus! He was very kind and professional and then to find out he knew folks from Morehead Kentucky.. He simply made me feel at ease with my purchase and he is the reason I have kept ordering from KellyCo. Best place around to order from or simply call them and ask "what they think" Proud to be a customer! Stumpy!
THE ONLY PLACE TO BUY!!!
I HAVE PURCHASED A MINELAB SAFARI, WHITES COINMASTER, WHITES COINMASTER PRO, AND FISHER 75 METAL DETECTOR! NO PROBLEMS WITH KELLYCO! LOVE MY TREASURE HUNTING! I AM 70 YEARS OLD AND SPEND 4-5 HOURS AT A TIME OUT SEARCHING! GOOD HOBBY TO KEEP FIT! THANKS, KELLYCO
Dennis P Summerville; S.C.
I just wanted to thank Dennis and Stevie for a great job in helping me find the right detector for my needs. I purchased a whites mxsport. This detector is AWSOME!!! This company will get my business again!! Thanks again.