- Was the telephone representative courteous, helpful, and knowledgeable?
Kellyco's Average Rating: (4.832)
- Was the salesman or technical support staff able to handle your questions or problems?
Kellyco's Average Rating: (4.813)
- Was the delivery made on time?
Kellyco's Average Rating: (4.779)
- How would you rate your overall experience in dealing with Kellyco.
Kellyco's Average Rating: (4.799)
Would you buy from Kellyco again? Yes No
Problems Solved. Great Service Recovery.I ordered my metal detector and supplies for a relic hunting vacation. It took more than 3 attempts to get the shipment and it arrived after my vacation. However, your staff did a remarkable job keeping me informed and sticking with the situation until it was resolved. Their attempt at service recovery is the only reason I will consider purchasing from Kellyco again.
I got the AT PRO and All the extra goodies for the advertised price. Also bought a coil cover. And they have free freight right now. I received the package yesterday, Wednesday June 29 at 2:30 pm. It was ordered on Monday afternoon, June 27th at about 2:00 pm. I think that was fast. I got home from work yesterday afternoon and had some chores to do but I could not resist opening the package. After I found the operators manual I assembled the unit with my brother. I was very excited with the look and light weight of the AT PRO. The old antique machines I have really put you through a work out over several hours.
Later that day I had finished some chores and had some free time. I had already been watching some of Garrets training videos on the use of the At Pro, So I figured I had a general Idea of the controls. I know I need to read the manual. I just could not resist. I got the new machine and a small scoop and headed out in the yard. I walked over to in front of a old mobile home I rent. Then I set up the controls to best suit my property in standard mode.
After ground balancing, I had to turn down the sensitivity a few notches. Then set iron disc to 36. Right away after I started the search around the side walk, I got a good high tone signal as shown on the training video. And the depth was 4". So I took the scoop and popped out the very first Penny with the new machine. Then within a short time I found 3 more before calling it quits. I had to leave soon or I would of kept hunting. Total time setting up the unit, hunting and digging up the 4 targets was about 20 minutes. I know the finds were not Gold but at least they were not trash, and I've had enough Trash digging over the last month using the old machines. Thanks GARRETT and thanks for a great deal and service KELLYCO.
* Comments without stars are from unsolicited emails, letters, warranty cards, etc.