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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.835)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.816)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.782)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.802)

Would you buy from Kellyco again? Yes No



Kellyco Customer Comments | Reseller Rating Comments | Google Reviews | Price Grabber Ratings

Customer Comment Pages
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Never Been DisappointedThis is my second Kellyco / Garrett metal detector. I have upgraded from a Garrett Ace 250 to the Garrett AT Pro. These metal detectors are durable, rugged and extremely dependable in the field! I have never been disappointed when I take a Garrett metal detector out. Easy to use and quick to find the targets I am looking for. The staff at Kellyco are always warm and helpful.
Customer Rating:
starstarstarstarstarGarry A.
Would you buy from Kellyco again? Yes! yes
Good Shipping DepartmentService is outstanding. The shipping department is fast and good at packing. I was impressed. I talked to a rep in the morning and by 5:00EST my time, I had a tracking number. Now that is what I call service! Thank you.
Customer Rating:
starstarstarstarstarBret M.
Would you buy from Kellyco again? Yes! yes
Not Very Computer LiterateI don't think there is any need for improvement to the website or customer service. I'm not very computer literate and I had no problem using your website to get the information I needed! Roger was a sweetheart and very, very helpful when I called to order my detector! *The shipping was also very fast.
Customer Rating:
starstarstarstarstarGloria W.
Would you buy from Kellyco again? Yes! yes
Just Getting Into Metal DetectingI am just getting into metal detecting but I called for a gold panning kit (go figure). The service was so good I've decided to get a Garrett metal detector. I will be getting back to you when I buy my Garrett. Thank you. P.S. This small item was the very first Kellyco product I ordered. Thank you again.
Customer Rating:
starstarstarstarstarJeffrey P.
Would you buy from Kellyco again? Yes! yes
I Got My Teenager Out of the HouseArrived super fast - packed well. Easy to assemble. Love the website. Helped me choose the right product. I bought it for my 13 year old son to get him out of the house. First thing we found was an old penny deep under the sand at the beach. The machine said it was a penny! Great day together! Mission accomplished. Thanks.
Customer Rating:
starstarstarstarstarNancy H.
Would you buy from Kellyco again? Yes! yes
Fantastic CompanyYour company is fantastic and the sales rep Mark was outstanding. Hope all of your employees are as good. Hope to visit your showroom one day. Thanks for a pleasant purchase. I will tell my friends about your company.
Customer Rating:
starstarstarstarstarJohn R.
Would you buy from Kellyco again? Yes! yes
Fast ShippingI ordered on a Tuesday, received my shipment on Thursday. Don't get much better than that.
Customer Rating:
starstarstarstarstarSam H.
Would you buy from Kellyco again? Yes! yes
Blake is the BestKeep reps and people like Blake. He talks to you and not at you. He also talks to his customers from the heart and his personal experiences, not from a script. My wife and I wish more people like Blake were at other companies. Excellent service and support. Thank you for everything. NOTE: Kellyco is the best. #1 in customer satisfaction, service, and one of the top companies I have dealt with in a few years.
Customer Rating:
starstarstarstarstarEric F.
Would you buy from Kellyco again? Yes! yes
I Highly Recommend KellycoI am trying to get a metal detector club started in my area and will highly recommend Kellyco to all of them because of your excellent service and price on your products.
Customer Rating:
starstarstarstarstarHenry C.
Would you buy from Kellyco again? Yes! yes
Did My Research - Kellyco Always had the Better DealI have been doing research on metal detectors for about a year before I decided to buy one. I always ended up back at Kellyco no matter what site I went to because you always had the better deal. I ended up with the Garrett GTI. I haven't used it yet, but hope to find a lot of good stuff with it. Thank you Kellyco.
Customer Rating:
starstarstarstarstarKathy J.
Would you buy from Kellyco again? Yes! yes
Customer Comment Pages
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* Comments without stars are from unsolicited emails, letters, warranty cards, etc.

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