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Metal Detectors Super Store

Call Center: Phones Open 24/7 - All Day - All Night
Showroom: M-F 9am-6pm - Sat. 9am-5pm
Toll FREE 1-888-KELLYCO (1-888-535-5926)
Speak to a Certified Metal Detector Expert - 8am - 9pm EST
(For Int'l order 407-921-5495 / 407-921-5492)
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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.813)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.789)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.741)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.767)

Recently we added: Would you buy from Kellyco again? Yes No

Recently we added: The date we responded to comments.

* Comments without stars are from unsolicited emails, letters, warranty cards, etc.

Independent Customer Feedback
Click on one of the comparison site logos to
see our third party reviews
Quickly solved my problem!I purchased several detectors from you folks over the years, always good service. The only problem this time was the wrong tracking number in the email. Your customer support people quickly solved the problem, they were great!
Customer Rating:
Henry Chapman
Would you buy from Kellyco again? Yes! yes
Answered all of my questionsPlease credit JW for this purchase. He even called me and talked to me while he was home sick. JW has been very helpful to me and he should get a bonus in addition to his commission. It is not very often you will find a sales person who will answer all your questions (regardless how stupid) with such professionalism.

Very best regards,
Keith Byron Sansbury
Keith Byron Sansbury
Very helpfulHow can you improve our service to me? Nothing!! Salesman was very helpful in making my choice of metal detector to buy.
Customer Rating:
Christina Dazey
Would you buy from Kellyco again? Yes! yes
Can't improve anymore...I personally can not think of one way you could improve.
Customer Rating:
Calvin Morgan
Would you buy from Kellyco again? Yes! yes
Just works greatHi Jay, I have bought from Kellyco a Garrett Ace 150 detector just to fill a small gap, in my collection of fine detectors. I have been a prospector for many years, I have found a bundle of treasures large and small. If you manage to understand Spanish, you'll be able to enjoy part of my whereabouts looking for buried things. The little Ace 150 to my surprise, just works great. Even my 4 year old grandson enjoys using it. My web site profesornavarro.com Greetings.

Gracias a Dios
Easy and fun purchaseI don't think you can improve any more! I only wish, that everything I have ever purchased was this easy and fun.
Customer Rating:
Curtis White
Would you buy from Kellyco again? Yes! yes
First experience has been excellent!This is my first experience with you. I bought the Whites Classic 5-ID. I've been detecting and fine tuning it. However, it's cold in Buffalo, and I'm patiently waiting for warmer weather. My experience with you has been excellent. I'm recommending you to two of my friends.
Customer Rating:
Daniel Graovac
Would you buy from Kellyco again? Yes! yes
A letter to AndreaDear Madam,

Let me introduce myself. My name is Paul Dragan. I live in Kiev, Ukraine. But I have been a customer of Kellyco since 2007. I want to thank you for hiring such a kind, skillful, and very qualified employee such as Andrea. She pays close attention to problems and needs of the customer, and even those who live outside the US. Andrea really does know how to satisfy a customer, she definitely does her best. So, I think she deserves a promotion and some other bonuses. Way to go! It was a pleasure dealing with Kellyco and a qualified personal like Andrea.

Best Wishes,
Paul Dragan
Paul Dragan
Tony was Excellent!Nothing needs improvement - Tony P was excellent. He made me feel as though I made sound decisions regarding all aspects of my purchase.
Customer Rating:
Ronald Morgan
Would you buy from Kellyco again? Yes! yes
Great work!Just keep up the great work you are doing!!!
Customer Rating:
Darrell Johnson
Would you buy from Kellyco again? Yes! yes

Other Lists of Interest
Good reasons to own a metal detector
12 ways to find older areas to hunt
25 best metal detecting sites
Metal detector stock is limited, prices are subject to change and any item may be withdrawn without prior notice. We are not responsible for typographical errors, mistakes or a manufacturer's inability to ship a product. All metal detectors are guaranteed to be brand new with a manufacturer's warranty unless otherwise specified. Kellyco holds all copyrights to this website unless otherwise stated. *Published "SAVE" and "SAVING" Percentages are based on Manufacture's MSRP (Manufacturer's Suggested Retail Price) list price or (compared to price), or/and total combined savings of metal detector and its bundled accessories. Questions or Comments - Please e-mail us here.
All words and photographs are © 1998 - 2009 Kellyco Metal Detector Distributors unless otherwise noted. All rights reserved. Any use or retransmission of text or images on this website without written consent of the copyright owner constitutes copyright infringement and is prohibited. Enjoy your metal detector and happy hunting!