Customer Comments, Compliments, and Complaints
Knowledgeable and Friendly ServiceAs far as I am concerned, every person I had contact with were very friendly and knowledgeable about the products I had asked about. Kellyco is doing a great service for people interested in metal detecting and related items. My purchases from Kellyco have been excellent. Thank you. By the way, I am a member of the Albuquerque Metal Detector Association (AMDA) and want to thank you for your yearly donations to out annual hunt in September. Would you buy from Kellyco again? Yes! Never Been DisappointedThis is my second Kellyco / Garrett metal detector. I have upgraded from a Garrett Ace 250 to the Garrett AT Pro. These metal detectors are durable, rugged and extremely dependable in the field! I have never been disappointed when I take a Garrett metal detector out. Easy to use and quick to find the targets I am looking for. The staff at Kellyco are always warm and helpful. Would you buy from Kellyco again? Yes! Good Shipping DepartmentService is outstanding. The shipping department is fast and good at packing. I was impressed. I talked to a rep in the morning and by 5:00EST my time, I had a tracking number. Now that is what I call service! Thank you. Would you buy from Kellyco again? Yes! Not Very Computer LiterateI don't think there is any need for improvement to the website or customer service. I'm not very computer literate and I had no problem using your website to get the information I needed! Roger was a sweetheart and very, very helpful when I called to order my detector! *The shipping was also very fast. Would you buy from Kellyco again? Yes! Just Getting Into Metal DetectingI am just getting into metal detecting but I called for a gold panning kit (go figure). The service was so good I've decided to get a Garrett metal detector. I will be getting back to you when I buy my Garrett. Thank you. P.S. This small item was the very first Kellyco product I ordered. Thank you again. Would you buy from Kellyco again? Yes! I Got My Teenager Out of the HouseArrived super fast - packed well. Easy to assemble. Love the website. Helped me choose the right product. I bought it for my 13 year old son to get him out of the house. First thing we found was an old penny deep under the sand at the beach. The machine said it was a penny! Great day together! Mission accomplished. Thanks. Would you buy from Kellyco again? Yes! Fantastic CompanyYour company is fantastic and the sales rep Mark was outstanding. Hope all of your employees are as good. Hope to visit your showroom one day. Thanks for a pleasant purchase. I will tell my friends about your company.Would you buy from Kellyco again? Yes! Fast ShippingI ordered on a Tuesday, received my shipment on Thursday. Don't get much better than that. Would you buy from Kellyco again? Yes! Blake is the BestKeep reps and people like Blake. He talks to you and not at you. He also talks to his customers from the heart and his personal experiences, not from a script. My wife and I wish more people like Blake were at other companies. Excellent service and support. Thank you for everything. NOTE: Kellyco is the best. #1 in customer satisfaction, service, and one of the top companies I have dealt with in a few years. Would you buy from Kellyco again? Yes! I Highly Recommend KellycoI am trying to get a metal detector club started in my area and will highly recommend Kellyco to all of them because of your excellent service and price on your products.Would you buy from Kellyco again? Yes!
* Comments without stars are from unsolicited emails, letters, warranty cards, etc.
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