Customer Comments, Compliments, and Complaints
Kellyco Customer for Life!Just got off the phone with Gene at Kellyco. I simply could NOT be happier to be dealing with such a wonderful company. Kellyco, your employees have earned my business for life. It is such a Godsend to find a company that still deals the American way with their customers. Customer service and friendly professionalism defined!!Would you buy from Kellyco again? Yes! Excellent business transaction!!!The business end was easy and quick. There was one small glitch with a battery charger that I ordered with my X-Terra 705. The description on the site said that it came with a car charger. I did not receive one. Kellyco sent out a 2nd charger with the car adapter at no charge. What more could one ask for. Excellent business transaction!!!Would you buy from Kellyco again? Yes! Thanks KellycoWe are both retired but we know you will be there if problems or questions arise. Thanking you ahead of time.Would you buy from Kellyco again? Yes! Great Hobby! Kellyco Helpful!I'm new at this and really just use it for exercise but Kellyco has been helpful while I've tried to hunt. Plus I stay in good shape. Thanks.Would you buy from Kellyco again? Yes! Fantastic Job Kellyco!Fantastic Service! Quick Processing and Delivery! Fantastic Products! Would you buy from Kellyco again? Yes! Kellyco Solved ProblemI originally placed an order for an Ace 250 on 1-16-12. After no arrival, I called on 1-25-12. They had no record of shipment or tracking number. They overnighted the order and I received it this morning, 1-26-12. Thank You Kellyco. I'm happy now!Would you buy from Kellyco again? Yes! Your Website is the Best!My experience with Kellyco was outstanding. Your website is the best! I'm having a great time using the Garrett Ace 350. It's finding coins that my other detectors had missed!Would you buy from Kellyco again? Yes! Top Notch Retail Experience!I found your company through your website. Your prices and accessory packages were well-priced. Your website made it easy to compare detector features and your accessory packages were a good value for a first time detector buyer like myself. Your pages loaded fast and were easy to navigate. My detector came very fast to Georgia. Overall, I have seldom had such a top notch retail experience! Thanks!Would you buy from Kellyco again? Yes! I'm 70 and ready to treasure hunt!!!Back in the mid 1970's a friend of mine was using a detector on an old railroad bed. We found large horse shoes. Since that summer I always wanted to have one but there was always something that the family needed more. I'm 70 now and it's about time to do my own treasure hunting.Would you buy from Kellyco again? Yes! Problems Solved. Great Service Recovery.I ordered my metal detector and supplies for a relic hunting vacation. It took more than 3 attempts to get the shipment and it arrived after my vacation. However, your staff did a remarkable job keeping me informed and sticking with the situation until it was resolved. Their attempt at service recovery is the only reason I will consider purchasing from Kellyco again.Would you buy from Kellyco again? Yes!
* Comments without stars are from unsolicited emails, letters, warranty cards, etc.
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