Customer Comments, Compliments, and Complaints
Never Had a Problem In 20 years of doing business with Kellyco I've never had a complaint with your personnel or customer service. That's why I keep coming back. I wish more companies were more like you!So Far So GoodSo far so good! I might have questions after I put the Garrett AT Pro together and read the manual and DVD. I have never used a detector, but I talked to miners in Alaska north of Chicken. I've been up there the last two years, alongside the Jack Wade Creek. I can't wait for June next year. I Feel Confident Buying from Kellycomy email was responded to by Steve. Steve provided me with the crucial spec information making my choice of metal detectors easy. No doubt, all of the sales people at Kellyco know the products, specifications, warranties and accessories. I would feel confident speaking to any one of them regarding sales and service. Five star service and best prices at Kellyco. Would you buy from Kellyco again? Yes! Needed Parts for My DetectorI have a Garrett metal detector. I needed parts for it so I found you on my computer. Wanda helped me with my problem. She knew what I needed right off. I was very pleased with her knowledge of my detector even though it was an old one. Thank you. Would you buy from Kellyco again? Yes! Good StaffGood job and good representatives. I called twice and both did a great job. Your quality people are your success and I will be buying another detector from Kellyco because of their good staff. Would you buy from Kellyco again? Yes! Your Shipping Impressed MeGeorge did a great job explaining your shipping methods, and in addition he saved me over $20.00 in shipping costs. I was amazed at how well everything was packed. The box was secure and nothing rattled - very impressed! You folks really know how to pack and ship your products - Thank you all - I will definitely order from you in the future! Would you buy from Kellyco again? Yes! No Need for ImprovementNo need for improvement. By far the best deal out there. I can't be more happy with the package I picked and the options. I learned a lot of information from your site without searching the net. I'm a first time owner but have always wanted one. Your site made it very affordable to get into this hobby. Thank you. Would you buy from Kellyco again? Yes! Ordering a 2nd Detector SoonHave Roger answer all your calls. I was very pleased he took the time to answer my questions. I'll be ordering a 2nd detector soon for my wife. Thanks again. Would you buy from Kellyco again? Yes! Happy with the Phone Service I ReceivedI was happy with the phone service that Raul provided for my order. Raul answered my questions most effectively and very courteously. He is a definite asset to your company. I was very pleased with his professionalism. If I have a need for another product or service from your company I would gladly call again. Thank you. Would you buy from Kellyco again? Yes! Extremely Helpful RepsMy first phone call was for informational purposes. The sales rep Leilani was extremely helpful. I wanted a personal opinion of the difference between the MXT and MXT Pro. I would highly recommend using Kellyco! I will use you again, thank you!
* Comments without stars are from unsolicited emails, letters, warranty cards, etc.
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