Customer Comments, Compliments, and Complaints
Finally Got to BuyThere's no improvement that I can think of. I was around 16 years old when you first sent me a catalog and it was a wish book for me. After a few years y'all sent me a letter and said if I didn't order you would stop sending catalogs. I sent a letter back and told y'all that one day I was going to buy one and it would be from you. So you kept sending catalogs. It took me 43 years, but I did buy one. Thanks.Would you buy from Kellyco again? Yes! Had a Flawless ExperienceIt is difficult to improve upon a flawless experience. Wanda was very helpful, especially since I changed my mind and upgraded my order twice. Thanks for the HelpI'm impressed with your sales staff! I ordered 2 books and asked a hundred dumb questions, and Gene had the patience of a saint and answered them all. I'm sure he heard them all more than once before! Thanks for all the help. Would you buy from Kellyco again? Yes! Just Starting OutI am just starting to get into metal detecting and recently ordered the Garrett GTI 2500 and then the Garrett Pro-Pointer. I ordered the Garrett GTI 2500 through a telephone representative who was more than helpful, and I ordered the Pro-Pointer from your website with absolutely no problem. I look forward to doing business with Kellyco for a long time. Would you buy from Kellyco again? Yes! Very Happy Very happy, my husband and myself have ordered several items in the past and have always been satisfied with our purchase. We will continue to use Kellyco for our detecting needs. Thank you. Would you buy from Kellyco again? Yes! My Grandson will Love his DetectorSales rep was great. He knows what he is selling. Very helpful, great experience. I would use Kellyco again. Great company. Thanks, my 10 year old grandson will love his metal detector. Never Had a Problem In 20 years of doing business with Kellyco I've never had a complaint with your personnel or customer service. That's why I keep coming back. I wish more companies were more like you!So Far So GoodSo far so good! I might have questions after I put the Garrett AT Pro together and read the manual and DVD. I have never used a detector, but I talked to miners in Alaska north of Chicken. I've been up there the last two years, alongside the Jack Wade Creek. I can't wait for June next year. I Feel Confident Buying from Kellycomy email was responded to by Steve. Steve provided me with the crucial spec information making my choice of metal detectors easy. No doubt, all of the sales people at Kellyco know the products, specifications, warranties and accessories. I would feel confident speaking to any one of them regarding sales and service. Five star service and best prices at Kellyco. Would you buy from Kellyco again? Yes! Needed Parts for My DetectorI have a Garrett metal detector. I needed parts for it so I found you on my computer. Wanda helped me with my problem. She knew what I needed right off. I was very pleased with her knowledge of my detector even though it was an old one. Thank you. Would you buy from Kellyco again? Yes!
* Comments without stars are from unsolicited emails, letters, warranty cards, etc.
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