Kellyco Metal Detectors

Metal Detectors Super Store

Call Center: M-F 8am-9pm EST - Sat. 9am-5pm
Showroom: M-F 9am-6pm - Sat. 9am-5pm
Toll FREE 1-888-KELLYCO (1-888-535-5926)
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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.817)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.796)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.759)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.780)

Recently we added: Would you buy from Kellyco again? Yes No

Recently we added: The date we responded to comments.

* Comments without stars are from unsolicited emails, letters, warranty cards, etc.

Independent Customer Feedback
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see our third party reviews
“Find the gold for me?” Ha! Ha! I do not see a need for any improvements. I want to mention that I talked to Steve Carr several times and he is a wonderful salesman.
Customer Rating:
Darlene K.
Would you buy from Kellyco again? Yes! yes
I would like more information.I would like more information on products pertaining to my current equipment. I own a Whites XLT and a Minelab Explorer II.
 Reponse From Kellyco on 11/12/08,
Requested information sent - Kellyco Staff
Customer Rating:
Garrison R.
Would you buy from Kellyco again? Yes! yes
Everything is the way that I expected it to be.Buongiorno Doris, Oggi, venerdì, ho ricevuto il pacco. (in effetti, il corriere era passato anche giovedì e mercoledì, ma ero assente). Sono molto soddisfatto perché è tutto come mi aspettavo. Un sincero ringraziamento per la tua cortese assistenza. Cordiali Saluti e Auguri ! Gianfranco/Italy

(Translation): Today, Thursday, I received my package. (The mailman actually tried to deliver Tuesday and Wednesday, but I wasn’t home.) I am very happy because everything is the way that I had expected it. A sincere “Thank you” for your kind assistance. All my best, Gianfranco
Gianfranco
Wanda is very knowledgeable....Hi Wanda, I just wanted to thank you for your help in placing my order. You were very knowledgeable about the products you represent and were able to answer all of my questions based upon experience.

Respectfully, Charles D. Reid Automotive Foreman
Wanda Rocks!Do not let Wanda out of your employment. She Rocks!
Customer Rating:
Michael K.
We appreciate you going the extra mile!We recently purchased a White’s Classic ID from you. I forgot to tick the optional free offer that goes with the order. When I called to ask if I could still have that deal with my order, the person who helped me was very nice and helpful and he put in our order for the free stuff. We appreciate Kellyco for going the extra mile to help us even when it was my mistake. Our order came to us very quickly. Thanks again and we will order from you again in the near future.

Sincerely, Ron Graber and Michelle James
Customer Rating:
Ron Graber and Michelle J.
Would you buy from Kellyco again? Yes! yes
Monica Taylor did a wonderful job.Great job! Monica Taylor did a wonderful job picking up on an error that I made on my order form. Prompt call and prompt correction! It was very nice dealing with her on phone. Thanks!!!
Customer Rating:
Wesley A.
Would you buy from Kellyco again? Yes! yes
Excellent..Excellent as is.
Customer Rating:
Alan C.
Would you buy from Kellyco again? Yes! yes
A satisfied customer.I am satisfied with the service that I have received.
Customer Rating:
Sharon H.
Would you buy from Kellyco again? Yes! yes
The Whites TM 808 is perfect!The Whites TM - 808 is perfect! This is what I am looking for. I hope I will be able to complete the sale soon....You know, I think I love you. Until then, Carlos

(Whites TM 808 - es perfecto! Esto es lo q he estado buscando. Espero pronto hacer el tramite para comprarlo. Sabes creo que te amo, hasta luego, Carlos)

Carlos

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Metal detector stock is limited, prices are subject to change and any item may be withdrawn without prior notice. We are not responsible for typographical errors, mistakes or a manufacturer's inability to ship a product. All metal detectors are guaranteed to be brand new with a manufacturer's warranty unless otherwise specified. Kellyco holds all copyrights to this website unless otherwise stated. *Published "SAVE" and "SAVING" Percentages are based on Manufacture's MSRP (Manufacturer's Suggested Retail Price) list price or (compared to price), or/and total combined savings of metal detector and its bundled accessories. Questions or Comments - Please e-mail us here.
All words and photographs are © 1998 - 2010 Kellyco Metal Detector Distributors unless otherwise noted. All rights reserved. Any use or retransmission of text or images on this website without written consent of the copyright owner constitutes copyright infringement and is prohibited. Enjoy your metal detector and happy hunting!