Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.828)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.807)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.773)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.791)

Would you buy from Kellyco again? Yes No


Kellyco Customer Comments | Reseller Rating Comments | Google Reviews | Price Grabber Ratings

Customer Comment Pages
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A letter to AndreaDear Madam,

Let me introduce myself. My name is Paul Dragan. I live in Kiev, Ukraine. But I have been a customer of Kellyco since 2007. I want to thank you for hiring such a kind, skillful, and very qualified employee such as Andrea. She pays close attention to problems and needs of the customer, and even those who live outside the US. Andrea really does know how to satisfy a customer, she definitely does her best. So, I think she deserves a promotion and some other bonuses. Way to go! It was a pleasure dealing with Kellyco and a qualified personal like Andrea.

Best Wishes,
Paul Dragan
Paul D.
Tony was Excellent!Nothing needs improvement - Tony P was excellent. He made me feel as though I made sound decisions regarding all aspects of my purchase.
Customer Rating:
starstarstarstarstarRonald M.
Would you buy from Kellyco again? Yes! yes
Great work!Just keep up the great work you are doing!!!
Customer Rating:
starstarstarstarstarDarrell J.
Would you buy from Kellyco again? Yes! yes
Don't change a thing.I am satisfied with your service the way it is. You don't need to change anything.
Customer Rating:
starstarstarstarstarJane V.
Would you buy from Kellyco again? Yes! yes
Keep up the good work!You've done a great job in getting our order to us. It arrived within days after you sent it out. Keep up the good work! Thank you.
Customer Rating:
starstarstarstarstarJohn T. M.
Would you buy from Kellyco again? Yes! yes
Hi Everyone !!I just wanted to pass on my Thanks for Kellyco’s continued support for Diggin’ In Virginia Hunts! As you know by now DIV XI was another historical relic hunt. With out Great Sponsors like Kellyco I don’t believe that DIV’s would be so successful... Keep up the Great Work!

Thanks Again, Scott in PA TheBottleDevilDog
Scott H.
Smooth and DelightfulI have heard a lot about Kellyco's products and services. I ended up buying two detectors. Everything went smooth and delightful. A pleasure to do business with.
Customer Rating:
starstarstarstarstarJames H.
Would you buy from Kellyco again? Yes! yes
Knew exactly what I needed!Wanda led me to the correct metal detector for my needs. She knew exactly what I needed! Delivery in three days, great. The 505 is great.
Customer Rating:
starstarstarstarstarGreg T.
Would you buy from Kellyco again? Yes! yes
Website is ValuableI can see how the website is valuable for the experienced. It was not until I borrowed the Kellyco Buyers Guide from a friend that I was able to narrow my options. The best thing I did was call and speak to your excellent staff. The detector was able to find nails in our floor right after I turned it on! It is a start!
Customer Rating:
starstarstarstarstarSviatoslav S.
Would you buy from Kellyco again? Yes! yes
Kellyco Steps Up to Solve My Problem!Margaret, Margaret, Margaret, "could it be possible that you are an angel, and don't even know it?" I don't know what to say, other than "Thank you!" That is coming from the heart. How rare it is to come across a person like yourself. Why? Well you could have ignored this from the start, but you didn't. Never before have I come across a company like yours, that will do anything to fix the problem. Once again, Thank you dearly, I will keep you posted when the detector arrives! Best Wishes.
D. Z. H.
Customer Comment Pages
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* Comments without stars are from unsolicited emails, letters, warranty cards, etc.

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