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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
- Was the telephone representative courteous, helpful, and knowledgeable?
Kellyco's Average Rating: (4.836)
- Was the salesman or technical support staff able to handle your questions or problems?
Kellyco's Average Rating: (4.817)
- Was the delivery made on time?
Kellyco's Average Rating: (4.782)
- How would you rate your overall experience in dealing with Kellyco.
Kellyco's Average Rating: (4.803)
Would you buy from Kellyco again? Yes No
Treated extremely wellI placed a very small order and was treated extremely well through the entire process, thank you.
Customer Rating:Would you buy from Kellyco again? Yes! Good Work!Keep up the good work. Thanks.
Customer Rating:Would you buy from Kellyco again? Yes! Just ordered an item from KellycoI talked to J.W. for a minute then I ordered the item. It went through PayPal so I went back out and cut the grass some, when I came back and checked my mail my tracking order was already there for my order! I want to thank April Cowart, J.W. and the whole team for the quality of service they provided. If all companies practiced this kind of service there would be no shortage of customers willing to spend money on their products. Thanks again.
If I need anything I'll order it from KellycoI am now a retired truck driver and now have time to metal detect. If I need anything I will order from Kellyco. I always tell people they can get service from Kellyco!
Customer Rating:Would you buy from Kellyco again? Yes! Excellent!Roger was excellent!
Customer Rating:Would you buy from Kellyco again? Yes! It's all good...Good people, good products, good prices!
Customer Rating:Would you buy from Kellyco again? Yes! Raul was great!Raul was great in helping me choose the M6. The DVD was also a big plus. Thank you all. You are great!
Customer Rating:No improvement necessary...No improvement necessary. You are doing fine!!
Customer Rating:Would you buy from Kellyco again? Yes! Keep smiling!Keep smiling! You are doing great!!
Customer Rating:Would you buy from Kellyco again? Yes! Kellyco has the best prices.Great service overall - been a customer for over 12 years. Since I have some hearing loss in both ears, the Detector Pro Black Widow headphones are excellent with Garrett's Ace 250 or any other detector. Also, the Garrett Pro Pointer is superb! Larger objects, including a quarter will beep/read at 3-5 inches. Fast recovery time and less digging. Any serious treasure hunting enthusiast needs to include Garrett's Pro Pointer in their "arsenal goody bag". Kellyco still has the best prices, service and support compared to their competition.
* Comments without stars are from unsolicited emails, letters, warranty cards, etc.