Customer Comments, Compliments, and Complaints
Keeps me coming backEverything was fine except the free case had a rip at the zipper about 8 inches long. Other than that I'm very pleased.
Would you buy from Kellyco again? Yes! A pleasure to deal withNever a problem with Kellyco. You're a pleasure to deal with.Would you buy from Kellyco again? Yes! Class Act!Today I bought a Whites DFX 300 series detector and lots of accessories. Tony was my salesman and I just want to say what a class act he was. I will definitely be letting all my digging buddies in Virginia know how professional, courteous, and straightforward the people at KellyCo are. I will be back with all my detecting needs in the future. Again Tony Rocks and KellyCo is the best!!
Always had great service...I have always had great service with my purchases from Kellyco.Would you buy from Kellyco again? Yes! No problems!Wanda was a great help in suggesting products for me! No problems here.Would you buy from Kellyco again? Yes! Tony was very helpful!When I bought my Minelab X-Terra 705 Tony was very helpful. I wasn't 100% sure how I wanted to upgrade to a better metal detector so he guided me by questioning me on what kind of detecting I did. I appreciate his patience with me being a novice. That patience goes a long way when it comes to bringing customers back. Thank you! Keep up the good work!Would you buy from Kellyco again? Yes! Very ImpressedI'm very impressed with my first order online. I have done business with Kellyco in the 1980s and was treated very well then also. Keep up the great work!Would you buy from Kellyco again? Yes! Treated extremely wellI placed a very small order and was treated extremely well through the entire process, thank you.Would you buy from Kellyco again? Yes! Good Work!Keep up the good work. Thanks.Would you buy from Kellyco again? Yes! Just ordered an item from KellycoI talked to J.W. for a minute then I ordered the item. It went through PayPal so I went back out and cut the grass some, when I came back and checked my mail my tracking order was already there for my order! I want to thank April Cowart, J.W. and the whole team for the quality of service they provided. If all companies practiced this kind of service there would be no shortage of customers willing to spend money on their products. Thanks again.
| ||Reponse From Kellyco on 10/12/09,|
Dear Mr. Williams,
Thank you for taking the time to answer our questionnaire. Information like this is what helps us to solve any problems and continue to improve our services.
You are being sent a new bag and our apologies for the one that you received.
If I can be of any further assistance to you I trust that you will not hesitate to contact me.
Response from Customer:
Thank you very much. It is service like this that keeps me coming back.
* Comments without stars are from unsolicited emails, letters, warranty cards, etc.
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