- Was the telephone representative courteous, helpful, and knowledgeable?
Kellyco's Average Rating: (4.828)
- Was the salesman or technical support staff able to handle your questions or problems?
Kellyco's Average Rating: (4.807)
- Was the delivery made on time?
Kellyco's Average Rating: (4.773)
- How would you rate your overall experience in dealing with Kellyco.
Kellyco's Average Rating: (4.791)
Would you buy from Kellyco again? Yes No
My experience was great!
|Reponse From Kellyco on 04/21/09,|
Dear Ed, we send our deepest apologies concerning the condition of which the state of detector when it arrived to you. We will do everything we can to remedy the situation as it is our policy to ensure 100% customer satisfaction. Thank you.
Response From Customer on 04/24/09,
Hire more people like Margaret. Thank you for going above and beyond what I had expected. The replacement detector arrived about 7pm on 4/23/09. If my trip into the Oatman, AZ hills produces a new AZ gold rush I'll buy you a ticket to join me.
I have enclosed a picture of yours truly taken in the Dominican Republic on one of Norma and my holidays. Thought it would be interesting for you to see the person who caused so much trouble for you.
I want to thank you for your patience in handling my difficult situation with my other detector. You always got back to me with an update on the ongoing saga and this was really appreciated.
Thanks again Doris and the very best to you and yours for 2009.
Norma and Tom Lucy.
* Comments without stars are from unsolicited emails, letters, warranty cards, etc.