- Was the telephone representative courteous, helpful, and knowledgeable?
Kellyco's Average Rating: (4.835)
- Was the salesman or technical support staff able to handle your questions or problems?
Kellyco's Average Rating: (4.816)
- Was the delivery made on time?
Kellyco's Average Rating: (4.781)
- How would you rate your overall experience in dealing with Kellyco.
Kellyco's Average Rating: (4.801)
Would you buy from Kellyco again? Yes No
Kellyco is ExcellentCan't see any better way. Excellent delivery time on past orders. I've even received personal notes via e-mail from Nathan and other staff members. That personal touch is what makes KellyCo excellent not good.
I placed my order March 2nd, and even though the package was backordered, received it within 10 days. Very impressive. My congratulations to Kellyco and the staff. I have a feeling that they are the kind of people that takes care of business. The website is loaded with information.
The Garrett ACE 250 was easy to assemble. I am 6'2" but the easily adjustable shaft fits me perfectly. The included manual is clearly understood and simple. I am surprised with the weight being much lighter than I had assumed. Clearly, the folks at Garrett are thinking of their customers.I have just retired and am looking forward to enjoying my new toy!
I talked to JW yesterday 2/24, and this morning 2/25 and was supposed to receive a return receipt for a metal detector I just bought. It's having some major issues with it (bad 12.5” coil and no bell tones and losing the tone on it while detecting). I'm not sure JW got my correct email address because I have not received the receipt yet so I'm sending an email to ensure you have my correct email address.
I need the receipt so I can get it mailed off to you today. JW said a replacement metal detector would not be shipped until you receive confirmation that I mailed the old defective one.
I'm heading out of country to detect at the beginning of next week and need to ensure I get the replacement before I leave. My apologies for being a pain, but would like to get this taken care of before I leave the country. I have included all my information from my order in case you need it.Thanks You,
Reponse From Kellyco
We are in the process of shipping the replacement detector for you today. We wish you the best in your treasure hunting expeditions. Please feel free to let us know if there is anything else that we can assist you with.
Kellyco Metal Detectors
Thank you so much. This is the exact reason I chose to shop with Kellyco and would refer you to anybody wishing to purchase a detector. Customer service is what sets your company apart from othersThanks Again!
* Comments without stars are from unsolicited emails, letters, warranty cards, etc.