Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
- Was the telephone representative courteous, helpful, and knowledgeable?
Kellyco's Average Rating: (4.836)
- Was the salesman or technical support staff able to handle your questions or problems?
Kellyco's Average Rating: (4.817)
- Was the delivery made on time?
Kellyco's Average Rating: (4.782)
- How would you rate your overall experience in dealing with Kellyco.
Kellyco's Average Rating: (4.803)
Would you buy from Kellyco again? Yes No
Kellyco was the Best ChoiceA friend introduced me to detecting and hunting. I always look for the best company, best product, and best price. After I did my research I spoke to different sales people and managers at the four top wholesale retail companies and felt Kellyco was the best. Based on what I purchased, for the price and quality, my friends all agree Kellyco was the best choice.
Customer Rating:Would you buy from Kellyco again? Yes! Customer Service Has Stayed the Same!I was a Kellyco customer 20+ years ago and just got back into detecting. I was thrilled to see that the service has stayed the just as I remember. Excellent! Thank you.
Customer Rating:Service Has Always Been Great!Your service has always been great! In the past I have only purchased a few accessories from Kellyco. This was my first detector purchase although I own several Whites detectors. Your prices are great! I always recommend Kellyco to my friends. Much thanks to my phone sales rep Roger, he was a great help.
Customer Rating:Would you buy from Kellyco again? Yes! You Guys Rock!I just received my Ace 250 in the mail. I open the box and you guys have sent me so much product that I am astounded! I expected the detector and maybe a sticker or two. I got a kit that completely gets me started in my treasure hunting! Thank you does not seem adequate! It's hard to find customer service like this today. You guys rock!
Customer Rating:Would you buy from Kellyco again? Yes! Hands Down the BestHands down the best website, I really like being able to compare different detectors. Your sales staff is very helpful and accommodating, and prices are as good as you are going to find.
Customer Rating:Would you buy from Kellyco again? Yes! Always a PleasureAlways a pleasure to talk to and do business with Kellyco. Courteous and friendly whenever I call. Keep up the good work. Prices are good too!
Customer Rating:Would you buy from Kellyco again? Yes! Thanks a Million and OneI ordered for my husband's birthday. I ordered on Friday May 2nd and it was delivered on Saturday May 3rd!! His birthday was May 4th! Scott was very helpful and a "pro". It was wonderful to speak with someone who knew his products and put my mind into the comfort zone. Thanks a million and one -
Customer Rating:Would you buy from Kellyco again? Yes! Very Friendly and HelpfulI called in to ask about your option differences. The salesman was very friendly and helpful. Working with the public isn't easy but I would have to say your customer service was outstanding. Great job!
Customer Rating:Would you buy from Kellyco again? Yes! Like Buying From a Friend!JW did an excellent job. He was very helpful and efficient. It felt like I was buying from a friend!
Customer Rating:Would you buy from Kellyco again? Yes! Possibly the Best Website I Have FoundPossibly the best, most complete website I have found. Putting the instruction manuals in PDF form with each detector is a touch of genius.
Customer Rating:Would you buy from Kellyco again? Yes!
* Comments without stars are from unsolicited emails, letters, warranty cards, etc.