Labor Day Sale
Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.834)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.815)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.780)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.800)

Would you buy from Kellyco again? Yes No



Kellyco Customer Comments | Reseller Rating Comments | Google Reviews | Price Grabber Ratings

Customer Comment Pages
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Loves to Discover the PastNo improvement is necessary - My first detector about 30 years ago was a heavy land, water detector that cost about $800 then! I used it for years. Six years ago I bought two more, still in perfect condition searching the past! Kellyco and Mr. Garrett both knew and built professional tools to find the past! I tell people everyday, "more is lost than found so the Earth is forever given up it's treasure...."
Customer Rating:
starstarstarstarstarGary E.
Would you buy from Kellyco again? Yes! yes
Far Better InformationI am new to metal detecting and Kellyco's website was mentioned in tons of YouTube videos. Your website has far better information than any of the others.
Customer Rating:
starstarstarstarAndy N.
Would you buy from Kellyco again? Yes! yes
Better Late Than NeverI watched a TV program about 2 weeks ago that used a detector. They were using a Garrett. I was impressed, did some research on the computer, and now I have one. I have wanted this for 40 years. Better late than never. I will be 78 on my next birthday in April. Thank you.
Customer Rating:
starstarstarstarstarRussell C.
Would you buy from Kellyco again? Yes! yes
Top Notch!There is no improvement to your company that I can see. Kellyco is one best user-friendly websites out there. Your customer service is outstanding, which seems to me that employment there consists of high morale, with top-notch upper management.
Customer Rating:
starstarstarstarstarAndrew A.
Would you buy from Kellyco again? Yes! yes
Happy!Mark was awesome! He was helpful and knew lots of information about detectors. I was happy with everything!!
Customer Rating:
starstarstarstarstarJennifer P.
Would you buy from Kellyco again? Yes! yes
Great Job!There is always room for improvement but in your case I don't know what it would be. You do it all. Great job!
Customer Rating:
starstarstarstarstarPhilip I.
Very ImpressedI don't think you can improve your service! I am a new customer and new to metal detecting. I am extremely impressed with the information and service you provide. Life would be a lot easier if more companies operated like Kellyco. Please keep up the good work!
Customer Rating:
starstarstarstarstarLarry M.
Would you buy from Kellyco again? Yes! yes
Don't Change!Please don't change a thing! Kellyco is my sole source for metal detecting supplies. I wouldn't think of shopping anywhere else. Thanks!
Customer Rating:
starstarstarstarSamuel F.
Would you buy from Kellyco again? Yes! yes
Feeling LuckyYour sales man JW was very good at pointing me to a nice unit and extras I would need. Your website is outstanding. I feel lucky to have purchased from you!
Customer Rating:
starstarstarstarstarLarry R.
Would you buy from Kellyco again? Yes! yes
Internet ShopperI shopped the net a long time - Kellyco had the most information on the most brands! I have made my 2nd purchase already.... thanks!
Customer Rating:
starstarstarstarstarMichael S.
Would you buy from Kellyco again? Yes! yes
Customer Comment Pages
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* Comments without stars are from unsolicited emails, letters, warranty cards, etc.

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