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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
- Was the telephone representative courteous, helpful, and knowledgeable?
Kellyco's Average Rating:
(4.828) - Was the salesman or technical support staff able to handle your questions or problems?
Kellyco's Average Rating: (4.807) - Was the delivery made on time?
Kellyco's Average Rating: (4.773) - How would you rate your overall experience in dealing with Kellyco.
Kellyco's Average Rating: (4.791)
Would you buy from Kellyco again? 
Yes 
No
Your Website is the Best!My experience with Kellyco was outstanding. Your website is the best! I'm having a great time using the Garrett Ace 350. It's finding coins that my other detectors had missed!
Customer Rating:
Would you buy from Kellyco again? Yes! Top Notch Retail Experience!I found your company through your website. Your prices and accessory packages were well-priced. Your website made it easy to compare detector features and your accessory packages were a good value for a first time detector buyer like myself. Your pages loaded fast and were easy to navigate. My detector came very fast to Georgia. Overall, I have seldom had such a top notch retail experience! Thanks!Customer Rating:
Would you buy from Kellyco again? Yes! I'm 70 and ready to treasure hunt!!!Back in the mid 1970's a friend of mine was using a detector on an old railroad bed. We found large horse shoes. Since that summer I always wanted to have one but there was always something that the family needed more. I'm 70 now and it's about time to do my own treasure hunting.Customer Rating:
Would you buy from Kellyco again? Yes! Problems Solved. Great Service Recovery.I ordered my metal detector and supplies for a relic hunting vacation. It took more than 3 attempts to get the shipment and it arrived after my vacation. However, your staff did a remarkable job keeping me informed and sticking with the situation until it was resolved. Their attempt at service recovery is the only reason I will consider purchasing from Kellyco again.Customer Rating:
Would you buy from Kellyco again? Yes! Friendly Sales PeopleFantastic experience! The product arrived promptly and in great order with ample amounts of instructions and tips. By far the stand-out part of the purchasing experience was the courteous and friendly sales person. Outstanding!Customer Rating:
Would you buy from Kellyco again? Yes! Happy First Time CustomerThis is my first time purchasing a metal detector. I did a little research and found Kellyco to have the best prices and quality of products. I will do business with you again.Customer Rating:
Would you buy from Kellyco again? Yes! Great Deals and Knowledgeable Sales RepsI searched many sites knowing what I wanted. I found Kellyco's site to be one of the best if not the best. Kellyco offered the best deals and had the most knowledgeable reps who gave great options and suggestions. They weren't about upselling but instead they gave info to allow me to make the right decisions.Customer Rating:
Would you buy from Kellyco again? Yes! Very Pleased With Service!We have been doing business with Kellyco since 1989 and we have always been pleased with the products we have ordered. We have found Kellyco to be helpful, knowledgeable and willing to work with the people. Thank You!Customer Rating:
Would you buy from Kellyco again? Yes! 5 Stars For Kellyco!!!My other hobby is making custom ink pens from exotic woods. One of my suppliers is located in the North Eastern part of the United States. When I place an order, it takes anywhere from a week to ten days for it to arrive. Each time I have ordered from Kellyco it has arrived within 3 days (and that's usually standard shipping). I get the impression the order was shipped from just down the street. Superb service, everything received is just as ordered. If my opinion counts, Kellyco gets a five star rating from me. Customer Rating:
Would you buy from Kellyco again? Yes! Kellyco cares for customersNewly retired I was anxious to find a hobby and your website was instrumental in motivating me to go into metal detection. Your support and genuine concern in assisting me was truly refreshing to deal with people that really cared about their customers. * Comments without stars are from unsolicited emails, letters, warranty cards, etc.
Independent Customer Feedback
Click on one of the comparison site logos to
see our third party reviews
Click on one of the comparison site logos to
see our third party reviews
Other Lists of Interest
Good reasons to own a metal detector
12 ways to find older areas to hunt
25 best metal detecting sites
