Free Vulan 360 Pinpointer
Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.832)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.813)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.779)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.799)

Would you buy from Kellyco again? Yes No



Kellyco Customer Comments | Reseller Rating Comments | Google Reviews | Price Grabber Ratings

Customer Comment Pages
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Kellyco is ExcellentCan't see any better way. Excellent delivery time on past orders. I've even received personal notes via e-mail from Nathan and other staff members. That personal touch is what makes KellyCo excellent not good.
Customer Rating:
starstarstarstarstarWilliam N.
Keep doing what you're doingDon't change! Keep doing what you do. My first two trips out total 5 hours: 1 colonial copper 1700, five Indian head pennies, some clad, day two, old change purse 15 coins all before 1930. Walker 50 cents. I live on Martha's Vineyard Island Ma. I work at a gas station. I tell everyone about your website!
Customer Rating:
starstarstarstarMichael T.
Would you buy from Kellyco again? Yes! yes
Service was ExcellentJust received my detector your service was excellent on my deciding what detector to get. I hope that if I do need service later that you will be just as friendly and understanding. Thank you for all your help.
Customer Rating:
starstarstarstarstarMerril H.
Would you buy from Kellyco again? Yes! yes
Don't ChangeNo changes needed!
Customer Rating:
starstarstarstarstarRex M.
Great CompanyI have no problems with KellyCo - great company.
Customer Rating:
starstarstarstarstarCasey S. O.
Would you buy from Kellyco again? Yes! yes
Keep up the good work!
Customer Rating:
starstarstarstarstarLoren W.
Would you buy from Kellyco again? Yes! yes
Kellyco is FantasticYour website is fantastic you have a lot of information and specials I found a lot about my metal detector on your web site keep up the good work. And thank you for you've fast shipping of my order. I will be buying from you again.
Customer Rating:
starstarstarstarstarLexie C.
Would you buy from Kellyco again? Yes! yes
Kellyco is the Very BestWas the best experience I've had with an online vendor. The VERY BEST.
Customer Rating:
starstarstarstarstarJames S.
Would you buy from Kellyco again? Yes! yes
Kellyco Takes Care of Business!Today I received my Garrett ACE 250 Sports package, and I am stoked!

I placed my order March 2nd, and even though the package was backordered, received it within 10 days. Very impressive. My congratulations to Kellyco and the staff. I have a feeling that they are the kind of people that takes care of business. The website is loaded with information.

The Garrett ACE 250 was easy to assemble. I am 6'2" but the easily adjustable shaft fits me perfectly. The included manual is clearly understood and simple. I am surprised with the weight being much lighter than I had assumed. Clearly, the folks at Garrett are thinking of their customers.

I have just retired and am looking forward to enjoying my new toy!

Larry R

Customer Rating:
starstarstarstarstar
Kellyco Delivers Customer ServicePat,
I talked to JW yesterday 2/24, and this morning 2/25 and was supposed to receive a return receipt for a metal detector I just bought. It's having some major issues with it (bad 12.5” coil and no bell tones and losing the tone on it while detecting). I'm not sure JW got my correct email address because I have not received the receipt yet so I'm sending an email to ensure you have my correct email address.

I need the receipt so I can get it mailed off to you today. JW said a replacement metal detector would not be shipped until you receive confirmation that I mailed the old defective one.

I'm heading out of country to detect at the beginning of next week and need to ensure I get the replacement before I leave. My apologies for being a pain, but would like to get this taken care of before I leave the country. I have included all my information from my order in case you need it.

Thanks You,
James M

Reponse From Kellyco
Hello James,
We are in the process of shipping the replacement detector for you today. We wish you the best in your treasure hunting expeditions. Please feel free to let us know if there is anything else that we can assist you with.

Have a great day,
Nathan Gerics
Kellyco Metal Detectors

Thank you so much. This is the exact reason I chose to shop with Kellyco and would refer you to anybody wishing to purchase a detector. Customer service is what sets your company apart from others

Thanks Again!
James M
Customer Rating:
starstarstarstarstar
Would you buy from Kellyco again? Yes! yes
Customer Comment Pages
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* Comments without stars are from unsolicited emails, letters, warranty cards, etc.

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