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Call Center: Phones Open 24/7 - All Day - All Night
Showroom: M-F 9am-6pm - Sat. 9am-5pm
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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.813)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.789)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.741)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.767)

Recently we added: Would you buy from Kellyco again? Yes No

Recently we added: The date we responded to comments.

* Comments without stars are from unsolicited emails, letters, warranty cards, etc.

Independent Customer Feedback
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see our third party reviews
No need to improve.You don’t have to improve a thing. Question: I know how to use the metal detector in NY soil, but I am going to go to Arizona & I know the soil is a lot different. If any problems occur, I’ll get in touch.
 Reponse From Kellyco on 10/08/08,
Dear Customer, thank you for your comment. Kellyco prides itself on giving you the ability to check back in, get free information or support, ANY time you need it. As always, with any purchase Kellyco will be here to answer your call M-F 9am-6pm (Sat. 9am-5pm.) Try Toll Free at 1-800-898-6673 to talk to one of our trained sales members who can help answer your question(s).
Customer Rating:
Fredrick Moore
Would you buy from Kellyco again? Yes! yes
Your staff was excellent and Patient.I am very pleased with the price on the DFX-300. I love the “Free Shipping”. Your staff was excellent and patient. Roger was excellent. My son is so impressed with the service that he ordered a DFX today. A coworker will purchase a DFX 300 shortly. I am a repeat customer.
Customer Rating:
Nicholas Howard
Would you buy from Kellyco again? Yes! yes
Roger - A very courteous, helpful fellow...A very courteous, helpful fellow took my order.
Customer Rating:
Bobby Ezell
Would you buy from Kellyco again? Yes! yes
My purchase was a wonderful experience!The only reason I would buy more items is because of Raul. There are so many websites and he really was so helpful and honest that it made my purchase a wonderful experience!
Customer Rating:
John Zamojcin
Would you buy from Kellyco again? Yes! yes
Excellent!My overall experiences with Kellyco, past and present is excellent!
Customer Rating:
Raymond K.
Would you buy from Kellyco again? Yes! yes
Thanks Kellyco!My order was misplaced by UPS and Kellyco replace my order with in a week. Thanks Kellyco!
Kody Diaz
Would you buy from Kellyco again? Yes! yes
It's been a pleasure buying from you.Hello Doris, Thank you for your help, it’s been a pleasure buying from you. Regards, Malcolm
A pleasant transactionDoris, Thank you for making this a pleasant transaction. We will definitely be in contact in the future for our detector needs. Regards, Adam
Kellyco is a pleasure to do business with.Do nothing different. Service & Tech Services (Customer Service) was helpful in recommendations and in answering my questions. Kellyco is a pleasure to do business with and I will be back.
Customer Rating:
Would you buy from Kellyco again? Yes! yes
Raul was always happy to talk to me.This was my first experience with Kellyco. I talked to a sales person Raul, his friendly and knowledgeable manner was the selling point for me! I called him numerous times and each time, he was always happy to talk to me. That is what sold me on Kellyco. Also, there was no pressure.
Customer Rating:
Barry Strong
Would you buy from Kellyco again? Yes! yes

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Metal detector stock is limited, prices are subject to change and any item may be withdrawn without prior notice. We are not responsible for typographical errors, mistakes or a manufacturer's inability to ship a product. All metal detectors are guaranteed to be brand new with a manufacturer's warranty unless otherwise specified. Kellyco holds all copyrights to this website unless otherwise stated. *Published "SAVE" and "SAVING" Percentages are based on Manufacture's MSRP (Manufacturer's Suggested Retail Price) list price or (compared to price), or/and total combined savings of metal detector and its bundled accessories. Questions or Comments - Please e-mail us here.
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