Top 12 Detectors
Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.834)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.815)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.780)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.801)

Would you buy from Kellyco again? Yes No



Kellyco Customer Comments | Reseller Rating Comments | Google Reviews | Price Grabber Ratings

Customer Comment Pages
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I love KellycoCan you please open a retail/service center within driving distance of my home. I love you guys.
Customer Rating:
starstarstarstarstarBarry F.
Would you buy from Kellyco again? Yes! yes
Informative Service But....I wasn't told about all the $10 specials when I purchased my White's V3i. I didn't receive my instructional DVD... and I'm still waiting for it. When I called today, Steve told me about the specials and honored the purchase after the fact. He was very informative and helpful.
Customer Rating:
starstarstarstarS. F.
Would you buy from Kellyco again? Yes! yes
I Love Your Site But........Hello. Here is a break down for my answers on the rating sheet.

First off I did not talk with anyone when I made my order. (I should have) I thought your site was nice and easy to navigate. But with that said, my order needed some correction done to it after it was placed. Not sure how but I think I may have selected the etrac from the etrac page and in doing so I did not get the option of the extra option free stuff. When I called all was taken care of very fast.

In buying the etrac and given the choice of BOGO I chose the V4 pin pointer, I did not catch that there was a free one all ready coming from the perches. When I hit the info link I thought there was a cost for it. The only one that showed at check out was the BOGO one. (IMHO after using the V4 it is truly a piece of crap. It only works if you're touching the coin 1/2" maybe if there is nothing on top of it. And I have 2 of them. That would not be so bad if it worked well. Disappointed) Not sure what I would have chosen, but would have not chose to get 2 of them. Maybe a trade-in for another BOGO item?

As for the order being on time, I truly like your site and got loads of info from it. I read up on your company and saw and believed that you had the detectors in stock. I ordered on 6/15 and did not get it till 6/29 due to a back order for the etrac. That was longer than I thought it would have taken when I made the purchases. Knowing ahead of time about the back order would have been nice.

The etrac is a great detector! For the little time that I have had to use the etrac, other than the $10 in clad I found a 1942 Merc and a 1954 Rosei. The Merc Tone and CO was a bit iffy surrounded by iron. Both silvers were found around the old part of the fair grounds that has been under the hunt for 20+ years. Not to bad for a new guy learning.

I think you have a great site. There is a load of great information for making a decision on purchasing a detector and nice incentives when purchasing one.

Look forward to doing more business with you.

Customer Rating:
starstarstarstarTod W.
I love Tony and Kellyco!I always ask for Tony. He takes all the time with customers! The Best!
Customer Rating:
starstarstarstarstar
Pleasant Customer ServiceAndrea took my order and was very pleasant during our conversation. I have been a customer since 1993 when I lived in Hawaii. And I look forward to doing business with Kellyco in the future.
Customer Rating:
starstarstarstarstarFrederick M.
Would you buy from Kellyco again? Yes! yes
Service was Great.Great Service! Your people are great!
Customer Rating:
starstarstarstarstarSteve P.
Would you buy from Kellyco again? Yes! yes
Great ServiceI don't see how you can improve your service. It's Great! Cudo's to Doris.
Customer Rating:
starstarstarstarstarDennis L. S.
Would you buy from Kellyco again? Yes! yes
Good So FarI just got my detector. So far so good. I found 2 silver rings my first time out.
Customer Rating:
starstarstarstar
Would you buy from Kellyco again? Yes! yes
Very Happy with KellycoWe are very happy with everything. Keep on keeping on!
Customer Rating:
starstarstarstarstarJohn H.
Would you buy from Kellyco again? Yes! yes
Highly RecommendIt's excellent. I've recommended you to others.
Customer Rating:
starstarstarstarstarHerman S.
Would you buy from Kellyco again? Yes! yes
Customer Comment Pages
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* Comments without stars are from unsolicited emails, letters, warranty cards, etc.

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