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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.813)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.789)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.741)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.767)

Recently we added: Would you buy from Kellyco again? Yes No

Recently we added: The date we responded to comments.

* Comments without stars are from unsolicited emails, letters, warranty cards, etc.

Independent Customer Feedback
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see our third party reviews
Your rep. was by far the best The rep. (Doris) I can not say how excellent she was. How quick she called me back with answers and how she helped to find the best one for the money that I wanted to spend. I have ordered a lot over the years and she was by far the “BEST.”
Customer Rating:
Richard DeWolfe
Would you buy from Kellyco again? Yes! yes
Winner of Great Southern Beach Shoot Out.Wanda, What a thrill to win the “Minelab Eureka Gold” Metal Detector on the first day of the 6th annual “Great Southern Beach Shoot Out. It’s a fantastic detector and I’ll enjoy using it for many years. Thanks so much! Sincerely, David Stone
David Stone
Thank You - From Kiwanis Club of Mount DoraThank you for such an informative and interesting presentation on the many uses and types of metal detectors. Being able to see some of your own metal detector finds was a real plus! Kiwanis Club of Mount Dora
Bernard Watson
Thank You!Wanda, Employees like you are a pleasure! We appreciate your business and look forward to serving you again. Best Regards, Chris
Amy Evans
Great! Great! No changes needed. Special thanks to Steve Carr. He's great!
Customer Rating:
Leo Nelson
Would you buy from Kellyco again? Yes! yes
Good Work.Keep on, keeping on! Good Work.
Customer Rating:
Wayne Williamson
Would you buy from Kellyco again? Yes! yes
Nathan has been my trusted advisorFrank,

I just wanted to drop a note to you commending Nathan for a fine job that reflects honor on him and Kellyco. He has been my trusted advisor since I purchased my first serious detector - a White's MXT - in December of 2007. Since then, he has taken numerous orders directly from my emails and phone calls with the professional courtesy one would expect from a world-class company. When I realized I had an issue with a particular coil, Nathan not only replaced the product once, but sought approval for a an upgrade to a more recent product at no additional charge. This, I can tell you, made me a customer for life with Kellyco. I hope the exemplary values that Nathan exhibits are also Kellyco's core values and continues long after Nathan has moved on (assuming he's not the president of Kellyco some day.)

Furthermore, Nathan is also active on the Friendly Metal Detecting Forums and is highly regarded. He always stays neutral and honest, which goes a long way in a public forum. The fact that he uses the handle "KellycoNate" speaks volumes about his dedication to his employer, but is very humble about it. As an outsider I can tell he loves his job. It can only help to warm people up to what Kellyco stands for.

Mark Pelkoski
Would you buy from Kellyco again? Yes! yes
Keep up the excellent service!!!Keep up the excellent service!!!
Customer Rating:
Dustin Hill
Would you buy from Kellyco again? Yes! yes
I am pleased with everything.I' m pleased with everything. I placed an order with you on a Holiday and I received an immediate response. The product was shipped the next day, and I received it two days later. Thank you.
Customer Rating:
Sonny Russell
Would you buy from Kellyco again? Yes! yes
Your DVD was TONS of help.We are very happy with our detectors. We are really new to metal detecting. Your DVD was ‘TONS’ of help for green-horns. Thank you. You will be hearing from us for more merchandise.
Customer Rating:
Jimmy/Bill Allen
Would you buy from Kellyco again? Yes! yes

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Metal detector stock is limited, prices are subject to change and any item may be withdrawn without prior notice. We are not responsible for typographical errors, mistakes or a manufacturer's inability to ship a product. All metal detectors are guaranteed to be brand new with a manufacturer's warranty unless otherwise specified. Kellyco holds all copyrights to this website unless otherwise stated. *Published "SAVE" and "SAVING" Percentages are based on Manufacture's MSRP (Manufacturer's Suggested Retail Price) list price or (compared to price), or/and total combined savings of metal detector and its bundled accessories. Questions or Comments - Please e-mail us here.
All words and photographs are © 1998 - 2009 Kellyco Metal Detector Distributors unless otherwise noted. All rights reserved. Any use or retransmission of text or images on this website without written consent of the copyright owner constitutes copyright infringement and is prohibited. Enjoy your metal detector and happy hunting!