Customer Comments, Compliments, and Complaints
This Spells Kellyco....Kellyco has a staff of highly trained people that are as passionate about this great hobby as anyone and every time I've called them, I'm connected to someone that is friendly, helpful, and very knowledgeable. But sometimes, they're treated very
disrespectfully for simply telling a customer the truth about a product line - or a special machine, that the customer does not understand as the customer frustration builds, they lose it and lash out at the very person trying to help them.
Sometimes this is understandable, sometimes it is not. Either way Kellyco hangs in there. Sometimes they are seriously abused and are still friendly. My God, that should tell you something. I love detecting and would never steer anyone wrong. I've purchased from many places, and after 49 years, I think I have learned a thing or two about -- quality,
customer service, reliability, honesty, integrity and fairness. This spells KELLYCO METAL DETECTORS.Would you buy from Kellyco again? Yes! Kellyco was the Best ChoiceA friend introduced me to detecting and hunting. I always look for the best company, best product, and best price. After I did my research I spoke to different sales people and managers at the four top wholesale retail companies and felt Kellyco was the best. Based on what I purchased, for the price and quality, my friends all agree Kellyco was the best choice. Would you buy from Kellyco again? Yes! Customer Service Has Stayed the Same!I was a Kellyco customer 20+ years ago and just got back into detecting. I was thrilled to see that the service has stayed the just as I remember. Excellent! Thank you. Service Has Always Been Great!Your service has always been great! In the past I have only purchased a few accessories from Kellyco. This was my first detector purchase although I own several Whites detectors. Your prices are great! I always recommend Kellyco to my friends. Much thanks to my phone sales rep Roger, he was a great help. Would you buy from Kellyco again? Yes! You Guys Rock!I just received my Ace 250 in the mail. I open the box and you guys have sent me so much product that I am astounded! I expected the detector and maybe a sticker or two. I got a kit that completely gets me started in my treasure hunting! Thank you does not seem adequate! It's hard to find customer service like this today. You guys rock!Would you buy from Kellyco again? Yes! Hands Down the BestHands down the best website, I really like being able to compare different detectors. Your sales staff is very helpful and accommodating, and prices are as good as you are going to find. Would you buy from Kellyco again? Yes! Always a PleasureAlways a pleasure to talk to and do business with Kellyco. Courteous and friendly whenever I call. Keep up the good work. Prices are good too!Would you buy from Kellyco again? Yes! Thanks a Million and OneI ordered for my husband's birthday. I ordered on Friday May 2nd and it was delivered on Saturday May 3rd!! His birthday was May 4th! Scott was very helpful and a "pro". It was wonderful to speak with someone who knew his products and put my mind into the comfort zone. Thanks a million and one - Would you buy from Kellyco again? Yes! Very Friendly and HelpfulI called in to ask about your option differences. The salesman was very friendly and helpful. Working with the public isn't easy but I would have to say your customer service was outstanding. Great job!Would you buy from Kellyco again? Yes! Like Buying From a Friend!JW did an excellent job. He was very helpful and efficient. It felt like I was buying from a friend!Would you buy from Kellyco again? Yes!
* Comments without stars are from unsolicited emails, letters, warranty cards, etc.
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