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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
- Was the telephone representative courteous, helpful, and knowledgeable?
Kellyco's Average Rating:
(4.828) - Was the salesman or technical support staff able to handle your questions or problems?
Kellyco's Average Rating: (4.807) - Was the delivery made on time?
Kellyco's Average Rating: (4.773) - How would you rate your overall experience in dealing with Kellyco.
Kellyco's Average Rating: (4.791)
Would you buy from Kellyco again? 
Yes 
No
Much Appreciated!Everybody that I talked to before during and after my purchase were great. Much appreciated. Thanks.
Customer Rating:
Would you buy from Kellyco again? Yes! Very Satisfied!Don't see any way to improve what you're doing! I'm very satisfied!Customer Rating:
Would you buy from Kellyco again? Yes! Fast Shipment!Kellyco shipped my Ace 250 fast. Great Company!Customer Rating:
Would you buy from Kellyco again? Yes! Keep it up!Keep doing what you are doing with your great employees.Customer Rating:
Would you buy from Kellyco again? Yes! Concerns Answered1)more care to packaging. my spectra v3i was lacking adhesive foam for elbow support
2)quick start menu packer guide is for a different instrument
3)how can I be sure package wasn't tampered with before it arrived to me?
| Reponse From Kellyco on 11/30/-1, Worked out deal with this customer for a free White's hardcase. Checked with customer to be sure he was shipped missing hardware. All is ok and he appreciates the care that was taken of his complaint. |
Customer Rating:
Would you buy from Kellyco again? Yes! Wanda is the Best!I've dealt with Wanda on several consignments. She is the best!Customer Rating:
Would you buy from Kellyco again? Yes! Excellence!The rep, service, product, and warranty were excellent. You are one of the few companies left that stand behind the warranty and product.Customer Rating:
Would you buy from Kellyco again? Yes! ThanksYour web site and telephone representative have converted me from a first time customer to a long-term customer. Also, I received everything I ordered on time in good condition and at the best price anywhere on the internet. Thank you.Customer Rating:
Kellyco is Great!I called once around 7 a.m. I didn't realize how early it was. I looked at the clock while it was ringing and saw the time. I was about to hang up but to my surprise someone answered the call! This meant to me I had hooked up with a good, hard working company. Great!Customer Rating:
Would you buy from Kellyco again? Yes! Oustanding Salesman!My salesman, Raul, was/is absolutely outstanding. I visited the showroom and made numerous calls to him with questions. He is a true professional in every sense of the word.Customer Rating:
Would you buy from Kellyco again? Yes! * Comments without stars are from unsolicited emails, letters, warranty cards, etc.
Independent Customer Feedback
Click on one of the comparison site logos to
see our third party reviews
Click on one of the comparison site logos to
see our third party reviews
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