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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
- Was the telephone representative courteous, helpful, and knowledgeable?
Kellyco's Average Rating: (4.836)
- Was the salesman or technical support staff able to handle your questions or problems?
Kellyco's Average Rating: (4.817)
- Was the delivery made on time?
Kellyco's Average Rating: (4.782)
- How would you rate your overall experience in dealing with Kellyco.
Kellyco's Average Rating: (4.803)
Would you buy from Kellyco again? Yes No
Very Happy with Purchase!I was researching metal detectors for a gift for my husband for father's day and couldnt be happier with the selection (not only in price but in options)with Kellyco Metal Detectors. After reading all the customer feedback I decided on a Trident detector. I am very happy with the purchases and my husband is estatic with his gift (cant keep a good secret!). Shipping was quick and the follow up emails from Kellyco reflects their goal is a happy customer. I have nothing negative to say about my online purchase - I definately will shop with Kellyco in the future. The Trident metal detector is perfect - lightweight and was easy to put together and get right to using. We are beginner enthusiasts in metal detecting and I am happy with can use both land and sea. As previous reviewers indicated this detector is for both the beginner and the proficient. As i said above - I am happy with my purchase and will definitely be a return customer - many times I'm sure! Thank you Kellyco!
Customer Rating:Would you buy from Kellyco again? Yes! Just keep doing what your doing! George was great - had a blast talking to him.
Customer Rating:Would you buy from Kellyco again? Yes! I do not find it necessary to list any problems at this time. Your service to date has been excellent.
Customer Rating:Would you buy from Kellyco again? Yes! Your service was excellent! I do not see where you need to improve. Thanks a million.
Customer Rating:good jobKeep going what you are doing. I've always been satisfied with Kellyco's service and prompt response.
Customer Rating:Would you buy from Kellyco again? Yes! Kellyco has best prices and info on productsI have ordered units from you since you were in business. I have ordered several brands and types of detectors from you including water, land, and prospecting detectors. You have the best prices and information I know. I have spent about $10,000 with your company so far and plan on spending more.
Customer Rating:Would you buy from Kellyco again? Yes! Kellyco is willing to help. From the response on our first order, it sounds like everybody at Kellyco Metal Detector Superstore is ready and willing to help. Our grateful thanks to you folks. We are very happy with the 10x Jumbo Magnifying Glass. It was purchased for my 79 year old brother-in-law who unfortunately lost sight in his left eye during a cataract surgery operation that went bad.
Customer Rating:Would you buy from Kellyco again? Yes! Keep up the great work Kellyco!You are doing everything just right. Keep it up!
Customer Rating:Great Job!!Do not open a store any nearer to me! I would go bankrupt! LOL. You guys do a really great job!!
Customer Rating:Would you buy from Kellyco again? Yes! Great Job Kellyco!Just like to thank y'all for the great job and wonderful deal I received ordering from your company. Even back ordered it was prompt and received speedily. I'd recommend Kellyco to anyone. Thanks a million!
Customer Rating:Would you buy from Kellyco again? Yes!
* Comments without stars are from unsolicited emails, letters, warranty cards, etc.