Labor Day Sale
Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.834)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.815)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.780)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.800)

Would you buy from Kellyco again? Yes No



Kellyco Customer Comments | Reseller Rating Comments | Google Reviews | Price Grabber Ratings

Customer Comment Pages
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Outstanding Service!Blake was very personable to talk with. He is an asset to your company!! We will continue to shop with your company and will recommend anyone that we come in contact with. We will refer Blake because of the outstanding service he gave us. Thanks!!
Customer Rating:
starstarstarstarstarGary L.
Would you buy from Kellyco again? Yes! yes
No Possible Way to Make Kellyco Even Better!I don't think there is anyway possible to make Kellyco any better. This is the best website on the market, I will not order from anyone else other than Kellyco. Blake was awesome!!
Customer Rating:
starstarstarstarstarSteven M.
Would you buy from Kellyco again? Yes! yes
This Spells Kellyco....Kellyco has a staff of highly trained people that are as passionate about this great hobby as anyone and every time I've called them, I'm connected to someone that is friendly, helpful, and very knowledgeable. But sometimes, they're treated very disrespectfully for simply telling a customer the truth about a product line - or a special machine, that the customer does not understand as the customer frustration builds, they lose it and lash out at the very person trying to help them. Sometimes this is understandable, sometimes it is not. Either way Kellyco hangs in there. Sometimes they are seriously abused and are still friendly. My God, that should tell you something. I love detecting and would never steer anyone wrong. I've purchased from many places, and after 49 years, I think I have learned a thing or two about -- quality, customer service, reliability, honesty, integrity and fairness. This spells KELLYCO METAL DETECTORS.
Customer Rating:
starstarstarstarstarLarry K.
Would you buy from Kellyco again? Yes! yes
Kellyco was the Best ChoiceA friend introduced me to detecting and hunting. I always look for the best company, best product, and best price. After I did my research I spoke to different sales people and managers at the four top wholesale retail companies and felt Kellyco was the best. Based on what I purchased, for the price and quality, my friends all agree Kellyco was the best choice.
Customer Rating:
starstarstarstarstarWilliam B.
Would you buy from Kellyco again? Yes! yes
Customer Service Has Stayed the Same!I was a Kellyco customer 20+ years ago and just got back into detecting. I was thrilled to see that the service has stayed the just as I remember. Excellent! Thank you.
Customer Rating:
starstarstarstarstarBryan F.
Service Has Always Been Great!Your service has always been great! In the past I have only purchased a few accessories from Kellyco. This was my first detector purchase although I own several Whites detectors. Your prices are great! I always recommend Kellyco to my friends. Much thanks to my phone sales rep Roger, he was a great help.
Customer Rating:
starstarstarstarstarRob J.
Would you buy from Kellyco again? Yes! yes
You Guys Rock!I just received my Ace 250 in the mail. I open the box and you guys have sent me so much product that I am astounded! I expected the detector and maybe a sticker or two. I got a kit that completely gets me started in my treasure hunting! Thank you does not seem adequate! It's hard to find customer service like this today. You guys rock!
Customer Rating:
starstarstarstarstarReggie S.
Would you buy from Kellyco again? Yes! yes
Hands Down the BestHands down the best website, I really like being able to compare different detectors. Your sales staff is very helpful and accommodating, and prices are as good as you are going to find.
Customer Rating:
starstarstarstarstarMatthew B.
Would you buy from Kellyco again? Yes! yes
Always a PleasureAlways a pleasure to talk to and do business with Kellyco. Courteous and friendly whenever I call. Keep up the good work. Prices are good too!
Customer Rating:
starstarstarstarstarHarry S.
Would you buy from Kellyco again? Yes! yes
Thanks a Million and OneI ordered for my husband's birthday. I ordered on Friday May 2nd and it was delivered on Saturday May 3rd!! His birthday was May 4th! Scott was very helpful and a "pro". It was wonderful to speak with someone who knew his products and put my mind into the comfort zone. Thanks a million and one -
Customer Rating:
starstarstarstarstarDorothy M.
Would you buy from Kellyco again? Yes! yes
Customer Comment Pages
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* Comments without stars are from unsolicited emails, letters, warranty cards, etc.

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