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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.835)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.816)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.782)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.802)

Would you buy from Kellyco again? Yes No



Kellyco Customer Comments | Reseller Rating Comments | Google Reviews | Price Grabber Ratings

Customer Comment Pages
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Nothing But SpectacularThe service I received was nothing but spectacular. Scott was by far the best salesperson I have ever dealt with. The experience was amazing and I would recommend your company to my friends and family.
Customer Rating:
starstarstarstarstarDonovan G.
Would you buy from Kellyco again? Yes! yes
No ComplaintsI have no complaints about the service that I have received from Kellyco over the past years. You have always exceeded my expectations in quality of service, value, and speed of response. I have had no qualms about passing your company's name on to my friends who are interested in detecting. I recommend them looking at the web site and even calling direct with questions, for advice, or to confirm their choices on equipment. You had helped me get back into detecting and I am sure that you can provide assistance to them. Thanks for being the technical support people when I am in need. PS. I was glad to see Kellyco was contacted for advice and help on the Oak Island search. It was not a surprise to me that they contacted the "best" for help. I also remember reading the 1965 article about the "Money Pit" and like the brothers; it stirred my interest back then.
Customer Rating:
starstarstarstarstarRichard K.
Would you buy from Kellyco again? Yes! yes
Always Been PleasedI've bought many detectors over the years from Kellyco and have always been pleased. I've never had a bad experience that I can recall. My most recent purchase was 2 Tesoro Compadre's. One for myself and one for my son in law. I bought them a week apart and Brad was my sales associate for both. Great guy.
Customer Rating:
starstarstarstarstarKyle S.
Would you buy from Kellyco again? Yes! yes
Excellent ServiceYou provide excellent, friendly and quick service. Christopher exemplifies the model sales representative with his polite, enthusiastic "can-do" positive attitude... a real asset to Kellyco! I rarely complete customer surveys but feel Kellyco, and in particular, Chris, deserved some feedback. A job well done!
Customer Rating:
starstarstarstarstarDoug T.
Would you buy from Kellyco again? Yes! yes
Absolutely Outstanding!Everything about my purchase from Kellyco was absolutely outstanding, from beginning to end! I wouldn't hesitate to purchase from Kellyco in the future or to recommend Kellyco to friends. Thank you.
Customer Rating:
starstarstarstarstarJohn K.
Would you buy from Kellyco again? Yes! yes
Blake is a Nice FindRight now I can't think of a thing to improve your service. This is our 3rd detector from you, 2 Garretts and 1 Minelab X-Terra 705. Keep up the awesome work - in fact you have very much improved, your salesperson Blake has gone over and beyond helping me with this order. He is a gem, or should I say a nice find, ha.
Customer Rating:
starstarstarstarstarCarol M.
Would you buy from Kellyco again? Yes! yes
Couldn't Have Been Treated BetterI placed my order on Friday October 3rd and I received my new White's V3I detector on Tuesday October 7th, much faster than I expected. Mark took my order and I don't think I could have been treated any better. He talked to me more like a friend than a client, and I will buy from Kellyco again. Thank you.
Customer Rating:
starstarstarstarstarWilliam L.
Would you buy from Kellyco again? Yes! yes
Thank You So Much!Blake was awesome. He helped me make good decisions based on what I described about my husband and what would work for him. He was also there for the couple of additional calls I made with questions after sale. He even added a note from me to my husband on the inventory list since it was a present! Thank you so much!
Customer Rating:
starstarstarstarstarChristy K.
Would you buy from Kellyco again? Yes! yes
To Maui in Two Days!!I'm a new customer and service is already excellent. I ordered a detector and scoop online, and then decided to change and upgrade my scoop. George called the warehouse, set it up, took care of billing - all fast and nice. I received my order in Maui two days later!
Customer Rating:
starstarstarstarstarJonathan H.
Would you buy from Kellyco again? Yes! yes
Always Helpful and Courteous!My salesman was Mark, and he was great! He was patient and he answered all of my questions. I called and emailed several times and he was always helpful and courteous.
Customer Rating:
starstarstarstarstarStu Y.
Would you buy from Kellyco again? Yes! yes
Customer Comment Pages
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* Comments without stars are from unsolicited emails, letters, warranty cards, etc.

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