Customer Comments, Compliments, and Complaints
My Great Kellyco Experience!!!I would just like to start off by saying that I am fairly new to the metal detecting hobby. My first experience with Kellyco was in April on the phone with Daniel. He was courteous and answered all of my questions. Since then, I have made several purchases and dealt with many of the representatives who work there. Every single person is extremely kind and knowledgeable. I have always been treated as if I was their number 1 customer, even if I was not making a purchase. I recently had in issue with my current metal detector that I had just purchased a few weeks earlier. Gene took care of it, no questions asked. Kellyco, by far, is the only place to go to buy a metal detector or accessories. No one can match their customer service. I have shopped around, and I have not been able to find a better price anywhere. The selection is unbelievable. I just can't find enough good things to say about Kellyco. Thanks to everyone there for helping to make this hobby enjoyable.Would you buy from Kellyco again? Yes! Kellyco Rocks!!Your sales and customer is #1 in my book. I will buy from Kellyco for all my metal detecting needs. You guys rock!!Would you buy from Kellyco again? Yes! Helpful Sales RepsNo improvements necessary. My sales rep was very helpful and polite. As I was purchasing items for my son, he advised me of better options. I am very pleased with the way he handled my account as I know nothing about metal detecting.Would you buy from Kellyco again? Yes! Handled Mistake Very Well!A mistake happened with my order. I received my F2 2 coil with option 1 and not option 2 as I had ordered. I think I ordered option 2 but was billed for option 1. My sales rep said no problem and sent me the items from option 2 as well. Thank you. You have yourself a loyal customer now.Would you buy from Kellyco again? Yes! Great Service!Everything was great! I was told what I bought was on back order. Soon got a call from a customer service rep saying they checked on supply. Then got email saying it was on its way. All this in less than a week. Great communication and service. Thanks.Love Compare Detector Model FeatureGreat Website! Lots of information and especially liked the capability to compare detector models.Would you buy from Kellyco again? Yes! Knowledgeable Sales RepsHad a hard time locating the coil covers and asked for help. The lady that helped me pointed me right to what I wanted to order and was surprisingly very knowledgeable about metal detectors. One of the best support persons I've spoken to in years.Would you buy from Kellyco again? Yes! Pleasant and Helpful ServiceMy experience in purchasing my Tesoro could not be more pleasant. The customer service rep was well informed and more than helpful in making my purchase. I can only think of one way to improve your service and that's to give it all away for free. Oh wait, you almost do that already.Would you buy from Kellyco again? Yes! Kellyco is Tops!I have nothing to suggest. You guys are "tops" in your field.Would you buy from Kellyco again? Yes! Excellent ServiceI don't think you can improve excellence.Would you buy from Kellyco again? Yes!
* Comments without stars are from unsolicited emails, letters, warranty cards, etc.
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