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Metal Detectors Super Store

Call Center: M-F 8am-9pm EST - Sat. 9am-5pm
Showroom: M-F 9am-6pm - Sat. 9am-5pm

Toll FREE 1-888-KELLYCO (1-888-535-5926)
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Extended Hours! Full Sales/Support Staff M-F 8AM until 9PM, Saturday 9AM-5PM EST
Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.812)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.787)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.739)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.765)

Recently we added: Would you buy from Kellyco again? Yes No

Recently we added: The date we responded to comments.

* Comments without stars are from unsolicited emails, letters, warranty cards, etc.


Independent Customer Feedback
Click on one of the comparison site logos to
see our third party reviews

Customer Comment Pages:
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I enjoy promoting Kellyco!The service by your representatives Raul and Wanda was excellent. A Co-worker of mine asked me about metal detecting. I replied, "great fun!" My friend should be ordering a Garrett 550 pretty soon. I gave him your web address. I enjoy promoting Kellyco to those who stop to use it.
Customer Rating:
Michael Jako
Would you buy from Kellyco again? Yes! yes

Keeps me coming backEverything was fine except the free case had a rip at the zipper about 8 inches long. Other than that I'm very pleased.
 Reponse From Kellyco on 10/12/09,
Dear Mr. Williams, Thank you for taking the time to answer our questionnaire. Information like this is what helps us to solve any problems and continue to improve our services. You are being sent a new bag and our apologies for the one that you received. If I can be of any further assistance to you I trust that you will not hesitate to contact me. Best regards, Margaret

Response from Customer:
Thank you very much. It is service like this that keeps me coming back.
Customer Rating:
Burley Williams
Would you buy from Kellyco again? Yes! yes

A pleasure to death withNever a problem with Kellyco. You're a pleasure to deal with.
Customer Rating:
Lawrence Williamson
Would you buy from Kellyco again? Yes! yes

Class Act!Today I bought a Whites DFX 300 series detector and lots of accessories. Tony was my salesman and I just want to say what a class act he was. I will definitely be letting all my digging buddies in Virginia know how professional, courteous, and straightforward the people at KellyCo are. I will be back with all my detecting needs in the future. Again Tony Rocks and KellyCo is the best!!
William Sheppard

Always had great service...I have always had great service with my purchases from Kellyco.
Customer Rating:
Zachery Moore
Would you buy from Kellyco again? Yes! yes

No problems!Wanda was a great help in suggesting products for me! No problems here.
Customer Rating:
Reid Henderson
Would you buy from Kellyco again? Yes! yes

Tony was very helpful!When I bought my Minelab X-Terra 705 Tony was very helpful. I wasn't 100% sure how I wanted to upgrade to a better metal detector so he guided me by questioning me on what kind of detecting I did. I appreciate his patience with me being a novice. That patience goes a long way when it comes to bringing customers back. Thank you! Keep up the good work!
Customer Rating:
Christopher Gambino
Would you buy from Kellyco again? Yes! yes

Very ImpressedI'm very impressed with my first order online. I have done business with Kellyco in the 1980s and was treated very well then also. Keep up the great work!
Customer Rating:
Tim Reinke
Would you buy from Kellyco again? Yes! yes

Treated extremely wellI placed a very small order and was treated extremely well through the entire process, thank you.
Customer Rating:
Dennis Mitchell
Would you buy from Kellyco again? Yes! yes

Good Work!Keep up the good work. Thanks.
Customer Rating:
George Nast
Would you buy from Kellyco again? Yes! yes

Customer Comment Pages:
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Metal detector stock is limited, prices are subject to change and any item may be withdrawn without prior notice. We are not responsible for typographical errors, mistakes or a manufacturer's inability to ship a product. All metal detectors are guaranteed to be brand new with a manufacturer's warranty unless otherwise specified. Kellyco holds all copyrights to this website unless otherwise stated. *Published "SAVE" and "SAVING" Percentages are based on Manufacture's MSRP (Manufacturer's Suggested Retail Price) list price or (compared to price), or/and total combined savings of metal detector and its bundled accessories. Questions or Comments - Please e-mail us here.
All words and photographs are © 1998 - 2009 Kellyco Metal Detector Distributors unless otherwise noted. All rights reserved. Any use or retransmission of text or images on this website without written consent of the copyright owner constitutes copyright infringement and is prohibited. Enjoy your metal detector and happy hunting!