2. A "No Problem" Promise: Many of the products that we sell come with unconditional lifetime replacement warranties from Kellyco - something no other retailer offers. And we promise that, regardless of the length of the manufactures warranty, if your product needs service or repairs we will do our best to ensure you are provided with prompt, quality work.
3. An Outstanding Refund, Exchange and Replacement Policy: Kellyco does not want anyone to be stuck with a metal detector that they're not satisfied with - so we've come up with some outstanding policies to help you get what you want!
We recommend that you call a member of our trained and certified staff of metal detectorists for advice or assistance before you purchase a metal detector. We're here to answer your questions and do so cheerfully!
If you have a defective item feel free to return it to us within seven days of receiving it - simply call us for a return authorization number and ship it back to us for an exchange.
If you just don't feel comfortable with your detector, for any reason at all, feel free to return it to us within 14 days of receiving it.
Just call, fax, or email us with your invoice number and request for a return authorization number. You then have the option of receiving a 70% refund or an 80% credit toward the purchase of another metal detector. This offer applies to new, demo, and used metal detectors, but excludes those with lifetime warranties, professional, security or commercial machines, and specialty metal detectors.
Detectors returned for refund or credit will have the original shipping costs deducted if it was shipped free. Returned metal detectors are considered used, and we sell them for a reduced price on the pre-owned, demo, and used section of the Kellyco website. When returning a metal detector it must be in unused condition with all instructions and manuals unmarked or altered. Any "free" accessories and/or promotional items must be returned in unused condition.
4. Huge Selection & Inventory: Operating from a large, 30,000 sq. ft. building with almost four acres of metal detectors and accessories, Kellyco offers a huge selection and inventory to our customers. No matter what or when you order, we will have it in stock! And if you are ever on vacation in the Central Florida area, please feel free to stop by for a personally guided tour of our facilities; the largest stock of metal detectors anywhere in the country!
5. High Standards & Top Performance: Our experienced team of metal detector specialists selects only the best products that represent exceptional value to our customers. We field test every metal detector and its accessories to verify its top performance meets our high standards.
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6. A Free Metal Detector Hotline: If you need any assistance tuning or learning how to use your new metal detector, we have factory trained and certified experts ready and willing to answer questions and walk you through using your machine. No other metal detector dealer in North America has as large a staff as Kellyco and we're here to help you quickly solve your problem, no matter where you're located! Give us a call toll free at either 1.800.327.9697 or 1.800.898.6673.
7. Exclusive Prices & Opportunities: As a customer of Kellyco you will be among the first people to have access to new metal detectors and accessories - All for the lowest prices. Throughout the year, Kellyco customers can buy new products at introductory prices before they are offered in our catalog or made available via other distributors. Sign-up to receive our newsletter every two weeks via email for the most up-to-date information, sneak peaks at upcoming sales and seminars, and new treasure stories - All free!
Click here to see our newsletter and subscribe!
8. Same Day Shipping Service: Kellyco proudly sets the industry standard by pioneering the fastest delivery service of any metal detector distributor! We understand how anxious you are to start using your new metal detector, and we try our hardest to ship your order the same day we receive it.
We can even test your metal detector before we ship it to ensure it works properly so that you can take it out of the box, assemble it, and start finding treasure with complete trust in its flawless operation. Unfortunately, holidays and special sales are excluded from this policy but we promise to always try our best.
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9. Exceptional Customer Service: Having been in the metal detecting business for over 50 years, Kellyco proudly provides a complete, dedicated and knowledgeable staff of customer service representatives. If you have a problem with your order or are unsatisfied with any product, please call or write our customer service department and we will do everything in our power to make you happy.
For example: A couple was placing an order with one of our customer service representatives over the phone when they mentioned a bad experience they had with their previous metal detector. They had owned it for about a year and from day one it just didn't perform as promised. Unfortunately they didn't bother to complain because they only used it on rare occasions. Even though the machine was a year old, and the couple was already in the process of purchasing a replacement, our customer service representative took the issue to the manufacturer. Because of Kellyco's close relationships with manufactures' we were able to help the couple replace their original, poorly functioning metal detector free of charge after a year of use!
10. Customer Satisfaction Is Guaranteed: We promise to do our best to always keep you, our customer, satisfied! To accomplish this we have provided unconditional lifetime replacement warranties for many of our products while several others have a money-back guarantee. If, for any reason, your metal detector isn't quite what you expected, please contact us with the problem and we will do whatever it takes keep you satisfied.
Click here to read what Charles Garrett, President of Garrett Metal Detectors
has to say about Kellyco Metal Detectors!
Click here to read what Robert L. Tatham, author of the book
"Treasure Hunting Tips and Metal Detector Facts,"
says about
Kellyco Metal Detectors.
ORDERING
Call
Us Toll Free |
1-800-898-6673 or
1-800-327-9697
Factory Certified (Expert) Detectorists are available to answer
Questions and assist you Mon. - Fri. 8:00 AM to 6:00 PM & Sat. 9:00
AM to 5:00 PM
(Eastern Standard Time)
After 6pm & Sunday To talk
to a Live Person:
Call: 407-242-2141 / 321-279-7776 / 407-252-2982
(U.S. Calls Only)
|
FAX
US |
1-407-695-6671 OR 1-407-699-6796
24 Hrs a Day
7
Days a Week |
E-mail
Your Order |
Order
Department - Click Here
Email your order in and be assured 24 hour service, seven days a week! |
Mail
In Your Order |
To print a blank order form, click here.
Mail To: Kellyco Detector Distributors
1085 Belle Ave. Winter Springs FL. 32708 |
Shipping Fees |
 Free Metal Detector Shipping Via U.P.S. "Ground"*
Available within the continental U.S. only
(*Detector orders $100 &
up.) Via UPS Ground Service.
We
have disconnected our "Buy Now" shipping
charges during our FREE detector "Ground
Shipping Special." Details below:
Only NEW detectors qualify. No
used/demo's, refurbs, pre-owned, closeouts, professional, commercial or Industrial. We
are required to add a small fee for
added weight, volume, and insurance to any detector
being shipped with accessories or books (FREE
or purchased). This fee varies from a minimum of $10.95 East of
the Mississippi River to as little as $11.95 West
of the Mississippi River.
Accessories or Books ordered without a detector will
be billed our standard shipping. Example: Small
accessories, phones, pouches, knives, books,
etc. 1 to 3 Items $9.95; 4 to 6 Items $11.95; 7
to 9 Items $14.95; 10 + $19.95.
APO/FPO
Etc. Ak, Hi, Gu, PR and Other U.S. Territories.
See below.
International:
phone fax or e-mail for rates
| Need
Info? - Call 1-800-898-6673 or 1-800-327-9697 |
| Need it Quicker? |
UPS
Air Shipping Per Detector with Accessories
Continental U.S. Only! |
| East
of the MS River |
West
of the MS River |
3 Day Air only $24.95
|
3 Day Air only $34.95
|
2 Day Air only $52.95
|
2 Day Air only $57.95
|
Next Day Air Saver only $69.95
(Delivered by end of next business day)
|
Next Day Air Saver only $74.95
(Delivered by end of next business day)
|
Next Day Air by 10:30 am $95.00
(Delivered by 10:30 am next business day)
(AK, HI, and some rural areas by end of next business day)
|
Next Day Air by 10:30 am $99.00
(Delivered by 10:30 am next business day)
(AK, HI, and some rural areas by end of next business day)
|
For Saturday Delivery Add $22.00
East of MS River |
For Saturday Delivery Add $26.00
West Of MS River |
| |
| All
Other USPS Air Shipping Per Detector! |
| APO/FPO AA, AE & AP $24.95 |
Guam, PR, Most US territories $29.95 |
| Alaska & Hawaii No Ground Shipping - Use
Air rates West of MS River plus $10.00 |
 Click
on the image to see which side of the Mississippi river your state is located |
|
Secure Online Ordering |
Click
here to begin shopping
Please remember to enter a valid email
address when ordering.
NOTE: Items with  can be ordered
online. All others please call, fax, or email |
C.O.D
To Your Home or Business |
Call, fax or email - Calling is the simplest.
Fax and email must have your name, addres, city, and state as well as your zip code and phone number
that we can contact you at during both the daytime and evening hours. C.O.D.'s are delivered during days & someone
MUST be available to accept & Pay for
the order. |
| Visit
our Showroom and Treasure Museum |
 Kellyco
Metal Detector Distributors
1085 Belle Ave.
Winter Springs Fl. 32708-2921
Click on image to your
left to see a bigger picture of the map to
Kellyco or click here MAP - Showroom Hours: Mon-Fri (9am to 6pm), Sat (9am to 5pm), Closed Sunday.
PRIVACY POLICY
For Almost 50 Years, KellyCo Has NEVER
Sold -Traded - or - Even Shared Any
Information Given to Us. This
Policy has not Changed!!
Your Information is Secure and Protected!!
|
|
Tracking Package
  Welcome
to Kellyco's
UPS Tracking page |
|
| |
|
See
Kellyco Metal Detector Showroom & Treasure Museum
* KELLYCO
Metal Detector Distributors 1085 Belle Ave., Winter
Springs, FL 32708-2921
Hablamos Español
Wir sprechen Deutsch
Nous parlons francais
Parliamo italiano
